Senior Business Support Officer - Hybrid Admin Leader

Dudley Metropolitan Borough Council; Dudley; Hybride; GBP 27 000 - 29 000; Plein temps

Résumé du poste

Dudley Metropolitan Borough Council is seeking a Senior Business Support Officer to provide high-quality administrative support within the Children and Young People Directorate. The role requires autonomy, strong organisation and a proactive approach to statutory processes and financial administration.

Based at Cable Plaza, Waterfront West, Brierley Hill, Dudley, the post is full-time and hybrid, with a closing date of 31 October 2026.

Qualifications

• Proven experience in office administration and developing administrative systems.
• Experience in minute taking and producing accurate records of meetings.
• NVQ Level 3 in Office Management or equivalent.
• Excellent communication and customer service skills.
• Proficient with a range of ICT systems and digital tools.
• Strong organisational, literacy and numeracy skills.
• Commitment to equality, diversity, inclusion and public services.

Responsabilités

• Organise and attend meetings; produce accurate minutes.
• Communicate outcomes to parents and carers.
• Process invoices, payments, purchase orders and budget-related administration.
• Manage incoming calls, emails and enquiries.
• Arrange meetings, events, venues and equipment.
• Maintain information across key systems.
• Liaise with parents, carers, contractors and partner agencies.

Connaissances

Office administration

Minute taking

ICT systems

Communication skills

Customer service

Organisational skills

Equality and inclusion

Numeracy

Formation

NVQ Level 3 Office Management

Description du poste

Dudley Metropolitan Borough Council is seeking a Senior Business Support Officer to provide high-quality administrative support within the Children and Young People Directorate. The role requires autonomy, strong organisation and a proactive approach to statutory processes and financial administration.

Based at Cable Plaza, Waterfront West, Brierley Hill, Dudley, the post is full-time and hybrid, with a closing date of 31 October 2026.