Hybrid Office & Facilities Coordinator

Pontoon; Birmingham; Hybrid; GBP 20,000 - 26,000; Full time

Job summary

Pontoon in Birmingham is seeking an organised Office Coordinator to support a high-profile programme team. You will be the face of the office, handling visitor liaison, facilities, and day-to-day operations to keep the workplace welcoming and efficient.

The role is office-based Monday to Thursday with Friday work from home, on a six-month contract. You will coordinate bookings, supplies, inductions, and health and safety processes, delivering a first-class workplace experience.

Qualifications

• Experience in an Office Coordinator/administration role.
• Strong customer service and stakeholder-management skills.
• Excellent organisational and administrative abilities.
• Ability to work independently and proactively manage priorities.
• Attention to detail and professionalism in a busy workplace.

Responsibilities

• Act as first point of contact for visitors and colleagues.
• Manage meeting rooms, bookings and workplace facilities.
• Conduct daily office checks to maintain high standards of spaces.
• Support visitor management, site access and office admin activities.
• Manage office supplies, refreshments and hospitality needs.
• Coordinate deliveries, post, catering and workplace services.
• Assist with induction and onboarding for new starters.
• Liaise with cleaning teams and facilities contractors to resolve issues quickly.
• Support health and safety processes and compliance records.
• Provide basic troubleshooting for meeting room tech and booking systems.

Skills

Customer service

Stakeholder management

Organisational skills

Independent work

Tools

Microsoft Office

Job description

Pontoon in Birmingham is seeking an organised Office Coordinator to support a high-profile programme team. You will be the face of the office, handling visitor liaison, facilities, and day-to-day operations to keep the workplace welcoming and efficient.

The role is office-based Monday to Thursday with Friday work from home, on a six-month contract. You will coordinate bookings, supplies, inductions, and health and safety processes, delivering a first-class workplace experience.