Hybrid Administrative Officer - Data & Inbox Specialist

Brook Street; Pewsey; Hybrid; GBP 29,000 - 31,000; Full time

Job summary

Brook Street is recruiting an Administration Officer to join the OEST team in Pewsey, Wiltshire. This hybrid role requires 2-3 days in the office, with an initial fully onsite training week. You will triage enquiries, manage inboxes, and provide admin support across processes, using SharePoint and the Microsoft Office suite.

The role emphasizes accuracy, professionalism, and the ability to handle confidential information while coordinating with the OEST Team Adviser and other stakeholders.

Qualifications

• Excellent communication skills: speak, listen, write clearly.
• Strong attention to detail with a process-focused approach.
• Confident in an office environment with day-to-day IT use (email, databases, recording).
• Experience with SharePoint and the Microsoft Office suite (Word/Excel).
• Able to handle confidential information with good data management habits.
• Able to manage multiple activities concurrently and stay organised.

Responsibilities

• Triage enquiries to the OEST and route to stakeholders.
• Manage inbox activity using templates and forward emails for action.
• Provide admin support across processes; liaise with SO3 OEST Team Adviser.
• Record and update information in the Service database.
• Use spreadsheets and Microsoft Office to support data handling.
• Act as central point of contact and maintain a professional service.
• Manage competing priorities and deadlines in a fast-paced environment.
• Attend team meetings and participate in training/CPD.

Skills

Communication

Attention to detail

IT literacy

SharePoint

Microsoft Office

Data management

Confidential data handling

Organisation

Tools

SharePoint

Microsoft Office

Job description

Brook Street is recruiting an Administration Officer to join the OEST team in Pewsey, Wiltshire. This hybrid role requires 2-3 days in the office, with an initial fully onsite training week. You will triage enquiries, manage inboxes, and provide admin support across processes, using SharePoint and the Microsoft Office suite.

The role emphasizes accuracy, professionalism, and the ability to handle confidential information while coordinating with the OEST Team Adviser and other stakeholders.