HVAC Service & Operations Coordinator — Fleet & Compliance

Rapid Energy Ltd; Redditch; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Company bonus scheme

Life cover and private healthcare

Pension

Up to 25 days’ holiday entitlement

Cycle to work scheme

Job summary

Rapid Energy Ltd. is seeking a Service Coordinator to join their operations team in Redditch. This is an essential role responsible for coordinating engineering services and ensuring smooth operational delivery. You will manage engineer scheduling and logistics, providing excellent customer service throughout the process.

This exciting position involves working in a fast-paced environment where your organizational and problem-solving skills will make a significant impact. The role offers a path for growth in a rapidly expanding business that values technology and operational excellence.

Qualifications

• Excellent organisational and administrative skills are essential.
• Experience in service coordination or logistics is required.
• Strong attention to detail and problem-solving capabilities.

Responsibilities

• Coordinate engineer scheduling across installations and maintenance visits.
• Support fleet management and ensure compliance documentation.
• Maintain accurate service records and operational documentation.

Skills

Organisational skills

Communication skills

Problem-solving skills

Customer service abilities

IT and systems skills

Tools

BigChange

Quickbase

ERP systems

Job description

Rapid Energy Ltd. is seeking a Service Coordinator to join their operations team in Redditch. This is an essential role responsible for coordinating engineering services and ensuring smooth operational delivery. You will manage engineer scheduling and logistics, providing excellent customer service throughout the process.

This exciting position involves working in a fast-paced environment where your organizational and problem-solving skills will make a significant impact. The role offers a path for growth in a rapidly expanding business that values technology and operational excellence.