HVAC Service Manager: Lead Maintenance & Customer Service

Everkool Ltd; United Kingdom; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Company Vehicle

Fuel Card

Company Phone

Training & Development

Pension & Benefits

Team environment

Growth opportunities

Job summary

Everkool Ltd is seeking an experienced HVAC Service Manager to lead field service operations across our Northwest region. You will oversee maintenance, repairs, and preventative work, ensuring high-quality workmanship and customer service. A strong client-facing approach is essential to drive successful service delivery.

The role requires a full UK driving licence, CSCS card, and F-Gas qualification. You’ll coordinate with engineers and management to optimise job delivery and safety compliance.

Qualifications

• Proven experience as an HVAC Service Engineer.
• Strong knowledge of air conditioning, refrigeration, and ventilation systems.
• Full UK Driving Licence.
• Valid CSCS Card.
• F-Gas Qualification.
• Ability to diagnose and repair a wide range of HVAC equipment.
• Excellent problem-solving and analytical skills.
• Strong communication and customer-facing abilities.
• Ability to work independently and as part of a team.
• Good organisational skills and high attention to detail.

Responsibilities

• Service, maintain, and repair a wide range of HVAC systems, including commercial air conditioning, ventilation, and refrigeration equipment.
• Conduct planned preventative maintenance (PPM) and respond to reactive breakdowns.
• Diagnose system faults quickly and accurately, providing effective solutions.
• Ensure all work complies with health and safety regulations.
• Complete service reports and maintain accurate documentation.
• Liaise with customers with clear updates and professional communication.
• Work closely with engineers, service coordinators, and management to ensure smooth job delivery.
• Attend emergency call-outs when required (additional pay or rota system may apply).

Skills

HVAC service experience

Communication skills

Problem solving

Teamwork

Education

F-Gas Qualification

Tools

CSCS Card

Driving Licence

Job description

Everkool Ltd is seeking an experienced HVAC Service Manager to lead field service operations across our Northwest region. You will oversee maintenance, repairs, and preventative work, ensuring high-quality workmanship and customer service. A strong client-facing approach is essential to drive successful service delivery.

The role requires a full UK driving licence, CSCS card, and F-Gas qualification. You’ll coordinate with engineers and management to optimise job delivery and safety compliance.