Service Operations Coordinator

Complete Security Recruitment Ltd; Gloucester; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Life Insurance

Private Medical Insurance

25 Days Holiday + Bank Holidays

Job summary

Complete Security Recruitment Ltd is seeking a Service & Maintenance Coordinator to oversee a regional service engineering team from Gloucestershire. You will maintain diaries, coordinate visits, and ensure accurate invoicing and job logging, with opportunities to drive efficiency and customer satisfaction.

The role emphasizes strong organisation, proficient use of Excel and Word, and the ability to communicate effectively within a team in a fast-paced environment.

Qualifications

• Administrative experience preferred but not essential.
• Strong knowledge of Excel and Word.
• Organised and able to multitask.
• Excellent communication and interpersonal skills.
• Ability to work effectively within a team.

Responsibilities

• Manage the diary of a regional service engineers team.
• Ensure service visits are completed on time and within budget.
• Log off and invoice jobs daily; book repeat actions and identify further work.
• Project manage workload as requested by the coordinator.
• Book services via telephone and email (inbound/outbound).
• Manage role-specific databases.
• Produce regular reports.

Skills

Administrative experience

Interpersonal skills

Communication skills

Teamwork

Time management

Problem-solving

Tools

Excel

Word

Job description

Complete Security Recruitment Ltd is seeking a Service & Maintenance Coordinator to oversee a regional service engineering team from Gloucestershire. You will maintain diaries, coordinate visits, and ensure accurate invoicing and job logging, with opportunities to drive efficiency and customer satisfaction.

The role emphasizes strong organisation, proficient use of Excel and Word, and the ability to communicate effectively within a team in a fast-paced environment.