Human Resources Manager

JR United Kingdom; Esher; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company is seeking a Sales Manager to drive B2B and B2C sales at Daytona Sandown Park. This role involves managing a small team, achieving sales targets, and collaborating with other departments to deliver exceptional service. The ideal candidate will have extensive sales experience, strong leadership skills, and a proactive approach. Join us in shaping the future of sales at the venue!

Benefits

Competitive salary and bonus structure

Free karting and team events

Generous staff perks

Professional development opportunities

Qualifications

• Proven track record in sales, preferably within hospitality, leisure, or events.
• Previous team leadership or supervisory experience is highly desirable.
• Confident using CRM and booking platforms.

Responsibilities

• Lead by example in achieving sales targets across revenue streams.
• Oversee a team of 3–5 Sales Executives.
• Provide coaching and on-the-job support to the sales team.

Skills

Sales

Team Leadership

Interpersonal Skills

Communication

Organizational Skills

CRM Systems

Tools

CRM

Booking Platforms

Job description

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Location: Daytona Sandown Park, Esher, Surrey KT10 8AN

Reporting to: Group Head of Sales

Contract Type: Full-time / permanent

To drive B2B and B2C sales across events, bookings, and experiences while supporting the Sales Manager and contributing to the commercial success of the venue. This role includes responsibility for overseeing a small team of Sales Executives, ensuring daily targets are met, providing support, guidance, and coaching, and leading by example.

RESPONSIBILITIES

• Lead by example in achieving and exceeding individual and team sales targets across all revenue streams.
• Assist in overseeing a team of 3–5 Sales Executives, ensuring structured daily activity, pipeline management, and consistent performance.
• Support the Group Head of Sales in implementing sales strategies and processes at site level.
• Ensure CRM systems and booking platforms are updated accurately and promptly.
• Monitor inbound enquiries, team response times, and conversion rates, intervening where needed.
• Provide coaching and on-the-job support to the sales team members, including call listening, objection handling, and closing techniques.
• Collaborate with marketing and operations teams to ensure events and promotions are effectively sold and delivered.
• Maintain high levels of customer service and client satisfaction through clear communication and efficient booking processes.
• Prepare weekly sales updates and reports for senior management.
• Deputise for the Group Head of Sales as required, including in meetings or escalated client matters.

SKILLS AND EXPERIENCE

• Proven track record in sales, preferably within hospitality, leisure, or events.
• Previous team leadership or supervisory experience is highly desirable.
• Strong interpersonal and communication skills.
• Confident using CRM and booking platforms.
• A proactive, target-driven approach with strong organisational skills.
• Able to work weekends or evenings when business levels require.

WHAT WE OFFER

• A pivotal role shaping the competitive direction of Daytona Motorsport
• Executive-level visibility and influence
• Competitive salary and bonus structure
• Free karting and team events across our award-winning circuits
• Generous staff perks and professional development opportunities

Daytona is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.