Human Resources Manager

The Castle Climbing Centre; London; On-site; GBP 41,000 - 48,000; Full time

Job summary

The Castle Climbing Centre seeks a Human Resources Manager to lead their HR operations, focusing on compliance and organizational change. This role is vital for ensuring a supportive workplace, managing employee relations, and aligning HR strategies with business goals. Join a team dedicated to community and personal development in a dynamic environment.

Benefits

28 days paid annual leave

Cycle to work scheme

Free climbing access

Annual staff climbing trips

Ongoing personal development opportunities

Qualifications

• 4+ years of relevant HR experience.
• Ability to coach and influence managers.
• Knowledge of diverse employment practices.

Responsibilities

• Provide strategic HR support and business partnering.
• Manage HR compliance and day-to-day operations.
• Oversee employee relations and grievance procedures.

Skills

HR compliance

Employee relations

Business partnering

Performance management

Organizational change

Coaching

Education

CIPD accreditation

Tools

HR information systems

SageHR

Deputy

Job description

Join to apply for the Human Resources Manager role at The Castle Climbing Centre

Join to apply for the Human Resources Manager role at The Castle Climbing Centre

The Castle Climbing Centre is one of the UK’s leading indoor climbing centres. We offer a wide range of climbing experiences — from bouldering and top-roping to lead climbing — for everyone from complete beginners to seasoned pros.

Driven by community, sustainability, and integrity, we’re more than just a climbing centre.

Our on-site café, community garden, and sustainability initiatives reflect our commitment to creating a welcoming and supportive space for both staff and climbers alike.

At The Castle, you’ll be part of a friendly and inclusive team that values personal development, a shared love for climbing and the outdoors, and most importantly, YOU.

As the HR Manager, you will play a pivotal role in shaping our ongoing growth and transformation, guiding our organizations transition to a business partnering model. The successful candidate will have a solid foundation in HR operations, thorough understanding of compliance, and a demonstrable ability to enhance organizational support through effective HR practices. Working closely with the Head of People & Communities, the HR Manager will play a key role in navigating our organisation through periods of change and ensuring a positive, compliant, and supportive workplace. This is a fantastic opportunity to work in a dynamic environment where your ideas and initiatives can truly make a difference.

• Strategic Support and Business Partnering: Provide HR support to department managers through a business partnering approach, aligning HR approaches with departmental and organisational objectives. Supporting the organisational and cultural change work lead by the Head of People & Communities to become embedded knowledge and stable routine practice and procedure.
• HR Compliance and Operational Leadership: Act as the lead authority on HR compliance, aligning all practices with UK employment laws and regulations. Manage the HR department's day-to-day operations, encouraging continuous improvement.
• Employee Handbook & Policies: Regularly review and update the employment handbook, presenting a proposed changes and suggestions to the head of the department. Keep policies up to date and effecting - analysing current organisational practises and ensuring best practices are enhanced across the organisation.
• Line Management and Team Development: Directly manage the HR Coordinator and Payroll Administrator, guiding their development and setting clear performance objectives.
• Payroll Oversight and Support: Oversee the payroll function, providing necessary support and guidance to the Payroll Administrator, especially in complex situations requiring nuanced judgement.
• Employee Relations (ER) Management: Handle all aspects of employee relations, including managing grievance procedures, facilitating consultations, and overseeing disciplinary processes. Ensure these processes are conducted with fairness, respect, and adherence to best practices and legal standards.
• Reporting:Ensure effective systems are in place to provide the business with key HR metrics. Provide accurate and timely updates for our internal reporting regime.
• 4+ years of relevant HR experience, with a preference for candidates who have gained this experience across at least two different organisations.
• Demonstrated ability to line manage and develop others
• Knowledge of diverse employment practices, with experience in environments employing both hourly and salaried workers.
• Ability to coach, challenge and influence line managers in organisational practises.
• CIPD accreditation viewed favourably but not essential
• Experience of HR information systems, with SageHR and Deputy knowledge advantageous.
• Salary of £41-48k DOE
• 28 days paid annual leave, pro rata to your hours of working.
• Cycle to work scheme & EAP
• Free Climbing in the centre and other centres part of the London reciprocal climbing scheme.
• Annual staff climbing trips and staff socials
• Make a meaningful impact in a growing organisation, and an opportunity to grow and scale and a crucial point of expansion.
• Opportunities for ongoing personal development and learning

Please submit a CV and Cover Letter. Your cover letter should outline why you are interested in this role, and how you believe your skills and experience make you a good fit.

All applications must include a cover letter, applications without cannot be considered.

Deadline: 6th of July, Midnight

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Other

Job function

• Job function

  Human Resources

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