HR Services Advisor: Policy, Workday & Data Insights

Harrods Careers; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading luxury department store is looking for an HR Services Advisor to provide expert support throughout the employee life cycle. In this role, you will partner with business areas, manage HR queries, and ensure compliance with employment law. The ideal candidate will have strong communication skills, experience in HRIS (preferably Workday), and the ability to coach leaders. This position offers a permanent contract and a competitive benefits package including 25 days holiday, in-store discounts, and a company pension.

Benefits

Company pension

25 days holiday

In-store discount up to 33%

Season ticket loan

Qualifications

• Proactive and solutions-focused HR Advisor with prior experience.
• Confident in providing expert advice across the employee life cycle.
• Excellent attention to detail and strong customer-first mindset.

Responsibilities

• Manage HR service, process, and policy queries with timely resolution.
• Partner with HR Business Partners to provide advisory support.
• Lead/support projects for service improvements and new initiatives.

Skills

Strong knowledge of employment law

Strong communication skills

Stakeholder management skills

Ability to coach and upskill leaders

Data fluency

Tools

HRIS experience

Workday

Job description

A leading luxury department store is looking for an HR Services Advisor to provide expert support throughout the employee life cycle. In this role, you will partner with business areas, manage HR queries, and ensure compliance with employment law. The ideal candidate will have strong communication skills, experience in HRIS (preferably Workday), and the ability to coach leaders. This position offers a permanent contract and a competitive benefits package including 25 days holiday, in-store discounts, and a company pension.