HR Advisory Team Leader: Drive Growth & Excellence

The Portfolio Group Inc.; Glasgow; On-site; GBP 42,000 - 54,000; Full time

Job summary

The Portfolio Group is partnering with a leading UK professional services provider to recruit an experienced HR Advisory Team Leader in Glasgow. You will lead a team of HR Advisors, drive performance and client service, and own daily operations.

The role focuses on coaching, ensuring service KPIs, handling complex employment matters, and supporting strategic projects to grow the Scottish client base.

Qualifications

• Proven experience leading high-performing teams in a fast-paced environment.
• Strong commercial awareness and operational mindset.
• Excellent employment law and HR knowledge.
• Confident handling escalations, complaints and complex people matters.
• Resilient, solutions-focused and able to work under pressure.
• Strong organisational and stakeholder management skills.

Responsibilities

• Lead, coach and develop a team of HR Advisors.
• Drive quality, performance and service KPIs.
• Act as an escalation point for complex employment matters and service issues.
• Conduct performance reviews, quality assessments and formal meetings where required.
• Oversee daily operational performance and report into senior leadership.
• Support recruitment, training and retention initiatives.
• Contribute to strategic projects and continuous improvement.
• Drive growth and retention across the Scottish client base.

Skills

Team leadership

Commercial awareness

Employment law knowledge

Escalation handling

Resilience

Stakeholder management

Job description

The Portfolio Group is partnering with a leading UK professional services provider to recruit an experienced HR Advisory Team Leader in Glasgow. You will lead a team of HR Advisors, drive performance and client service, and own daily operations.

The role focuses on coaching, ensuring service KPIs, handling complex employment matters, and supporting strategic projects to grow the Scottish client base.