HR Advisor - E Learning

AWE; Reading; Hybrid; GBP 27,000 - 30,000; Full time

Job summary

A leading UK company is seeking an HR Advisor to join their E-Learning Team in Reading. This role involves providing support to enhance e-learning services. Ideal candidates should possess strong customer service skills, attention to detail, and knowledge of learning management systems. The position offers a competitive salary, flexible working arrangements, and a range of benefits including generous annual leave and professional development opportunities. Candidates must apply for security clearance to fulfill their duties in the UK.

Benefits

270 hours of annual leave

Flexible working arrangements

Professional Career Development funding

Employee Assistance Programme

Defined contribution Group Personal Pension

Life Assurance

Discounts on everyday spending

Special Leave Policy for volunteering and caring

Responsibilities

• Maintain local team work processes and documentation.
• Identify opportunities for improvement to local team practices.
• Participate in process and systems improvement activities.
• Work with E-Learning Specialists on required changes.
• Assist in the development, testing, and maintenance of e-learning.
• Maintain workload and case trackers for service performance.
• Collate and analyze local team case data.

Skills

Proven literacy and numeracy

Customer service skills

Attention to detail and accuracy

Process orientation and mind-set

Knowledge of LMS and E-Learning platforms

Working knowledge of MS Excel, Word and SharePoint

Tools

MS Excel

MS Word

SharePoint

Job description

AWE are currently recruiting for an HR Advisor to work within our E-Learning Team, reporting into the E-Learning Manager

The purpose of the HR Advisor position is to provide efficient and effective support to the E-Learning Team, working to agreed service levels and delivering excellent customer service.

Location - Reading / Basingstoke area

Package - £27,300 - £30,000 (depending on your suitability and level of experience)

As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include:

• Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work)
• Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time
• Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training
• Employee Assistance Programme and Occupational Health Services
• A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution)
• Life Assurance
• Discounts - access to savings on a wide range of everyday spending
• Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family
• A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site

Key Accountabilities

• Maintain local team work processes and documentation, ensuring it is kept to date with current working practices
• Identify opportunities for improvement to local team practices, and suggest changes to enhance services and systems
• Participate in process and systems improvement activities and regularly review process documentation to ensure compliance with Company policy, legislation and regulations.
• Work E-Learning Specialists on required changes to documentation, and ensure local work instructions are updated, taking the lead on behalf of the local team for processing changes
• Assist in the development, testing and maintenance of e-learning
• Maintain workload and case trackers to enable the reporting of service performance and identification of improvements.
• Collate and analyse local team case data to identify issues and opportunities

Skills and Experience

• Proven literacy and numeracy
• Customer service skills
• Attention to detail and accuracy
• Process orientation and mind-set
• Knowledge of LMS and E-Learning platforms
• Working knowledge of MS Excel, Word and SharePoint

This job role is suitable for hybrid working, which is an informal, non-contractual and voluntary arrangement, blending a balance of attendance in the workplace (your permanent duty station) and working from home as a personal choice. If you are successful, any opportunities for hybrid working will be discussed with you prior to you taking up your post.

The successful candidate is required to carry out all their duties from a UK location and cannot do so from an overseas location at any time.

All candidates must be willing and able to apply for and maintain the correct security clearance for this role.