HR Advisor

GXO Logistics; Bridgwater; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading supply chain solution provider in Bridgwater is seeking a proactive HR Advisor to join their HR team. This full-time, permanent role offers up to £32,000 per annum and requires managing employee relations cases, coaching managers, and driving engagement initiatives. Ideal candidates will have CIPD Level 3 and strong experience in ER case management. The role offers excellent benefits, including a pension scheme and private medical insurance, along with the flexibility to consider reduced hours for the right candidate.

Benefits

Pension scheme

Private medical insurance

25 days annual leave

Online GP service

Employee assistance programme

High street discounts

Qualifications

• CIPD Level 3 qualification minimum required.
• Experience in managing employee relations cases essential.
• Strong communication and stakeholder management skills needed.

Responsibilities

• Lead and manage ER cases including disciplinary and grievance.
• Coach line managers in ER case handling.
• Collaborate with HR Operations Partner to identify trends.
• Support absence management through data analysis.
• Administer recruitment and onboarding processes.
• Drive employee engagement initiatives.

Skills

Managing high-volume ER cases

Excellent communication

Stakeholder management

Intermediate Excel skills

Flexible and organised approach

Education

CIPD Level 3 qualified

Job description

Are you passionate about employee relations and making a real impact on workplace culture? Do you thrive in a fast-paced environment where data drives decisions? Are you ready to support a diverse workforce across our site?

Here at GXO, we're looking for a proactive and confident HR Advisor to join our dynamic HR team in Bridgwater, supporting our NHS Supply Chain contract. This is a hands‑on, site‑based role where you'll be the go‑to expert for all things Employee Relations (ER), helping managers navigate complex cases and drive positive outcomes.

This is a full‑time, permanent role, working Monday to Friday, covering the hours of 09:00 till 17:00. We understand that flexibility is important, so for the right candidate, we're happy to consider a reduction in weekly hours.

Pay, benefits and more:

We're looking to offer a salary of up to £32,000 per annum, 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you'll do on a typical day:

• Lead and manage ER cases including disciplinary, grievance, absence, and flexible working requests
• Coach and train line managers to build confidence and capability in ER case handling
• Collaborate with the HR Operations Partner to identify trends and implement proactive solutions
• Support absence management through data analysis, Occupational Health liaison, and strategic initiatives
• Administer recruitment processes, contract changes, and onboarding activities
• Drive employee engagement initiatives and contribute to improving survey scores and workplace culture

What you need to succeed at GXO:

• CIPD Level 3 qualified (minimum)
• Strong experience in managing high-volume ER cases
• Excellent communication and stakeholder management skills, including working with Trade Unions
• Intermediate Excel skills (Pivot Tables, VLOOKUP, IF, SUMIF, COUNT)
• A flexible, organised, and customer‑focused approach

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting‑edge supply‑chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.