HR Admin

Preligens; Wolverhampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global high-technology company in Wolverhampton is seeking an HR Administrator for a 12-month fixed-term contract. You will act as a first contact for HR queries, manage Tier 1 issues, and support HR processes. Ideal candidates will have previous HR experience, excellent organizational skills, and a solution-oriented mindset. Competitive salary and comprehensive benefits offered.

Benefits

Competitive salary

Company performance bonus scheme

Pension scheme - up to 10% employer contribution

Private medical insurance

25 days annual leave + bank holidays

Qualifications

• Excellent communication skills with a customer-first approach.
• Great attention to detail and commitment to accuracy.
• Comfortable using ticketing systems.

Responsibilities

• Act as the first point of contact for HR queries.
• Manage and resolve Tier 1 HR queries.
• Maintain and update HR systems and employee records.

Skills

Previous experience in HR Administration or shared services/contact centre environment

Excellent organisational skills

Solution-oriented mindset

Tools

HR systems

MS Office tools

Job description

HR Admin

Published 09.18.2025

Company: Safran Electronics & Defense

Job field: Human Resources

Location: Wolverhampton, England, United Kingdom

Contract type: Fixed Term contract

Contract duration: Full-time

Professional status: Employees / Staff

# 2025-163452

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Job Description

What does the role look like?

We are seeking a proactive HR Administrator to join our newly created HR Shared Services team on a 12-month fixed-term contract. This role is the first point of contact for employees and managers, providing Tier 1 HR support and ensuring queries are resolved quickly, accurately, and with a solution-focused approach. We are looking for a pragmatic, stakeholder-friendly candidate who is diligent in their approach, ideally from a Manufacturing or similar environment, but used to working in complex organisations.

What will your day-to-day responsibilities look like?

• Act as the first point of contact for HR queries, providing timely, accurate, and professional support.
• Manage and resolve Tier 1 HR queries (policies, processes, systems, documentation) through multiple channels (email, phone, ticketing system).
• Escalate more complex queries to Tier 2/HR Business Partners when required, ensuring a smooth handover.
• Maintain and update HR systems and employee records with accuracy and confidentiality.
• Support the delivery of HR processes including onboarding, contract changes, absence, benefits, and payroll inputs.
• Contribute to the creation of knowledge articles and FAQs to drive self-service and reduce repeat queries.
• Work collaboratively with the Shared Services team to continuously improve processes and enhance the employee experience.

Job Requirements

What will you bring to the role?

Essential skills:

• Previous experience in an HR Administration or shared services/contact centre environment.
• Excellent organisational skills with the ability to manage multiple priorities.
• A solution-oriented mindset – you focus on resolving queries to an effective resolution.

Desirable skills:

• Excellent communication skills (written and verbal) with a customer-first approach.
• Great attention to detail and commitment to accuracy.
• Comfortable using HR systems, ticketing systems, and MS Office tools.
• Previous experience in Engineering or Manufacturing.
• Team player who is willing to go beyond job role at times.

What do we offer?

• Competitive salary
• Company performance bonus scheme
• Pension scheme - up to 10% employer contribution
• Private medical insurance
• Comprehensive health cash plan
• 25 days annual leave + bank holidays
• Flexible benefits programme (buy & sell holiday allowance, discounted gym memberships, Maternity/ adoption leave - up to 52 weeks, first 26 weeks at full pay, subsequent 26 at 50% basic pay, and Paternity/Non-Pregnant Parent/ Co-adopter leave 4 weeks full pay)
• Structured training & opportunities to progress

Company Information

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets.

Locate your future workplace

Stratford Road WV10 7EH

Wolverhampton

England United Kingdom