Housing & Tenancy Case Worker

Regenda Group; Greater Manchester; On-site; GBP 29,000; Full time

Job summary

A leading housing organization in Oldham is seeking a Housing & Tenancy Case Worker to support individuals facing homelessness. The role involves engaging with service users to help them develop resilience and live independently. The successful candidate will have strong organizational and communication skills, suggesting a commitment to empowering those in need. Competitive salary and benefits included.

Benefits

25 days annual leave

Flexible working options

Employee Assistance Programme

Learning and development opportunities

Interest-free loans for equipment

Qualifications

• Ability to assess needs and deliver effective support.
• Strong organizational skills including planning and workload management.
• Understanding of equality and diversity issues.

Responsibilities

• Provide support to service users with complex needs.
• Engage service users in community activities.
• Work on a rota basis as needed.

Skills

Empathetic support

Organizational skills

Communication skills

Job description

Housing & Tenancy Case Worker

The Regenda Group

• Oldham, Greater Manchester
• £28,506 per year
• Permanent
• Full-time
• 17 hours ago

Annual salary of £28,506 (FTE)

Permanent role

Full-time (37 hours), Shift work

Based in Oldham

Please Note: We are not using recruitment agencies for this position. All applicants should apply directly through the Regenda Website. Any applications submitted through agencies will not be considered.

Proposed Interview Date: 22nd October 2025

The role

We are currently recruiting for 3 roles. The purpose of this role is to provide support to service users at our projects. You will need to be able to work empathetically with service users who have been homeless and have complex needs. You will work to empower service users, actively engaging them with the community and helping them to support each other, to develop resilience, to live independently and to be an asset to the community. You may be required to work on a rota basis.

The right fit

• Able to assess need and to plan and deliver effective, stimulating and dynamic support.
• Able to develop service user, volunteer and community involvement and work in an enabling way including facilitating group activities.
• Able to demonstrate personal organisational skills: attendance/timekeeping, planning workload; record keeping, use of IT, managing workloads effectively, meet deadlines.
• Able to demonstrate strong communication skills including record keeping, report writing, use of IT and social media platforms.
• Able to address equality and diversity issues and an understanding of the needs of volunteers and service users.

Who we are

Petrus provides support services for people facing homelessness or in housing need. We are a charitable organisation and deliver both drop in and residential services in Rochdale and Oldham. We believe people should have access to safe, secure, quality housing. We help people to develop skills, independence and make positive choices. We believe collaboration with other agencies and organisations is key to creating a world where everyone has a safe place to live. Petrus is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.

Next steps

If you like what you've read so far and think you've got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit for the role. Our Talent Acquisition team will review your application and will be in touch shortly.

What we offer

Petrus really is a great place to work - and you don't have to just take our word for it! We're accredited by Best Companies for our 'world class' levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West. We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people's lives. We also offer a fantastic reward and benefits package which includes:

• A range of flexible working options.
• 25 days paid annual leave each year (rising to 27 days after three years) in addition to 8 bank holidays.
• 6 additional days for volunteering.
• 5% Employers Contribution to the Pension Scheme.
• £250 annual 'Live and Learn' allowance to spend on learning any new skill.
• Enhanced maternity, paternity and adoption pay schemes.
• Employee Assistance Programme and health and wellbeing initiatives.
• A wide variety of exciting learning and development opportunities.
• Interest free loans to assist with the purchase of computer equipment and travel season tickets.
• Monthly staff lottery scheme.

"We regenerate places and create opportunities for people"

We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we'd encourage you to submit your application as early as possible.

INDHP

The Regenda Group is a great quality, forward thinking housing business, building, managing and maintaining the homes people need. We own or manage around 13,000 properties across the region, including social rented housing, housing for older people, supported housing, private rented property, shared ownership and housing for sale. The Regenda Group is made up of Regenda Homes and its wholly-owned subsidiaries M&Y Maintenance and Construction, Redwing Living, McDonald Property Rentals, Petrus Community, The Learning Foundry, Positive Footprints and Centre 56. Our mission is to provide a comprehensive range of multi-tenure housing products and services that reflect the dynamic nature of the housing market, the diversity of our customers and a rapidly changing world. Our core purpose is to regenerate places to create opportunities for people.

INDHP