Housing Options Team Leader

Service Care Solutions; Redcar; On-site; GBP 60,000 - 80,000; Part time

Job summary

A housing solutions provider is looking for a Housing Options Team Leader in Redcar. This leadership role involves managing a busy Housing Advice & Information Team, ensuring compliance with homelessness legislation, and developing effective service strategies. The ideal candidate will have significant experience in homelessness services, exceptional team management skills, and a flexible approach to challenges. Competitive hourly rate offered.

Qualifications

• Significant experience in homelessness services.
• Proven experience managing and supporting teams.
• Flexible approach to respond to service needs.

Responsibilities

• Lead the Housing Advice & Information Team.
• Develop homelessness prevention strategies.
• Ensure compliance with homelessness legislation.

Skills

Homelessness legislation knowledge

Team management

Communication skills

Negotiation skills

Problem-solving skills

Education

Educated to A-Level (or equivalent)

GCSEs in English and Maths (A-C)

Tools

Jigsaw case management system

Job description

Overview

Housing Options Team Leader
Location: Redcar & Cleveland
Rate: £29.63 LTD per hour
Contract: Temporary
We are recruiting on behalf of our client for a Housing Options Team Leader to lead a busy Housing Advice & Information Team. This is an excellent opportunity for an experienced housing professional with a strong background in homelessness legislation and team management.

Responsibilities

• Lead the Housing Advice & Information Team to deliver a customer-focused service.
• Develop and implement homelessness prevention strategies, policies, and service plans.
• Provide effective supervision, support, and performance management for staff.
• Ensure compliance with homelessness legislation, statutory duties, and best practice.
• Monitor budgets, commissioned services, and performance returns.
• Build strong relationships with partner agencies, landlords, and voluntary organisations.
• Represent the service at meetings, committees, and court when required.

Requirements

• Significant experience in homelessness services, with strong knowledge of relevant legislation.
• Proven experience managing and supporting teams.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to work effectively with partner agencies and manage complex cases.
• Educated to A-Level (or equivalent) with GCSEs in English and Maths (A-C).
• Flexible approach with the ability to respond to service needs.
• Full driving licence.

Desirable

• Recognised management qualification or CIH membership.
• Experience using Jigsaw (Housing Partnership) case management system.
• Experience providing training.

This is a fantastic chance to take on a leadership role where you can make a real difference in homelessness prevention and housing services.

To apply, please contact: George Westhead, Recruitment Consultant - Service Care Solutions