Housing Officer

Morgan Hunt UK Limited; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A public sector organisation in North West Leicestershire is seeking a Housing Officer to manage tenancy and provide support to residents. The role involves handling tenancy matters, investigating breaches, and maintaining service standards. Ideal candidates will have experience in housing management, a strong understanding of housing legislation, and excellent communication skills. This opportunity is pivotal in fostering safe and inclusive neighbourhoods within the community.

Qualifications

• Experience working in housing or tenancy management.
• Knowledge of housing legislation and enforcement processes.
• Full UK driving licence required.

Responsibilities

• Manage all aspects of tenancy management including rent arrears.
• Investigate and resolve tenancy breaches.
• Attend court where required for tenancy matters.
• Conduct estate inspections to monitor service standards.
• Complete tenancy reviews and provide recommendations.

Skills

Strong communication skills

Negotiation skills

Organisational skills

Ability to work independently

Job description

Housing Officer

Location: North West Leicestershire

Sector: Public Sector and Government

Contract: Full-time, 36.25 HPW

An opportunity for a Housing Officer to join a busy Housing Management team within the Public Sector and Government, supporting residents and neighbourhoods across North West Leicestershire. This role focuses on managing a defined neighbourhood, delivering high-quality tenancy management services, maximising rental income, and creating safe, sustainable, and inclusive communities. As a Housing Officer, you will be the main point of contact for tenants, handling day-to-day housing matters and ensuring compliance with tenancy conditions.

Key Responsibilities:

• Manage all aspects of tenancy management, including rent arrears, tenancy reviews, and home visits.
• Investigate and resolve tenancy breaches, including nuisance and anti-social behaviour.
• Collect evidence, prepare witness statements, and attend court where required.
• Carry out estate inspections and monitor service standards.
• Complete tenancy reviews for introductory tenancies and make recommendations.
• Deliver a customer-focused service aligned with Public Sector and Government values and standards.

About You:

• Experience working in housing or tenancy management.
• Knowledge of housing legislation and enforcement processes.
• Strong communication, negotiation, and organisational skills.
• Ability to prioritise workloads and work independently.
• Full UK driving licence required.

If you are an experienced Housing Officer looking to make a positive impact within the Public Sector and Government, this is a fantastic opportunity to support communities across North West Leicestershire. Join as a Housing Officer and play a key role in strengthening neighbourhoods throughout your patch.

Apply now!

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability is assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.