Housing Manager

Venn Group; Greater London; On-site; GBP 45,000; Full time

Job summary

A leading support housing charity in Greater London is seeking an experienced Housing Manager to lead and manage the Housing Team, focusing on delivering high-quality, customer-focused tenancy services. The role involves overseeing lettings, managing tenancy issues, and ensuring compliance with health and safety standards. Ideal candidates will have strong leadership skills and experience in housing management. This permanent position offers a competitive salary of £45,000 per annum, with full-time hours from Monday to Friday.

Qualifications

• Experience in leading a housing team to deliver tenancy services.
• Strong knowledge of health and safety regulations.
• Ability to manage tenancy issues including rent arrears and ASB.

Responsibilities

• Lead and manage the Housing Team for tenancy management services.
• Oversee lettings, allocations, and waiting lists.
• Ensure compliance with health, safety, and regulatory standards.
• Manage housing budgets and drive service improvements.

Skills

Leadership

Customer service

Performance monitoring

Tenant engagement

Compliance

Job description

We are currently recruiting on behalf of an established support housing charity. They are looking to bring in a Housing Manager to be responsible for leading and managing the Housing Team to deliver high-quality, customer-focused tenancy management services for the service users and their families. Under the guidance of the Head of Housing, the role ensures strong tenant engagement, effective performance monitoring, and compliance with all health and safety regulations.

Salary: £45,000 per annum

Hours: Full-time Monday to Friday - 9am to 5pm

Contract: Permanent

Key duties

• Lead and manage the Housing Team to deliver high-quality, customer-focused tenancy services
• Oversee lettings, allocations, voids, and waiting lists in line with policy and performance targets
• Manage tenancy matters including rent arrears, anti-social behaviour, and legal enforcement
• Ensure properties, estates, and communal areas meet health, safety, and compliance standards
• Lead on housing-related health and safety, risk assessments, and emergency planning
• Manage housing budgets, service charges, and income performance in collaboration with Finance
• Promote tenant engagement, participation, and resident involvement initiatives
• Work collaboratively with internal teams and external agencies to support tenant independence
• Maintain accurate housing records, data, and IT systems, ensuring regulatory compliance
• Drive service improvement, performance monitoring, and adherence to equality and diversity principles

To apply for this excellent opportunity or to find out more information on other opportunities available in more local areas to you, don’t hesitate to contact Marc Kilroy on 07441 916478 or [e-mail] as soon as possible.