Housing Management Coordinator

Home Group Limited; Norwich; On-site; GBP 25,000 - 30,000; Part time

Benefits offered by this job

Mileage paid

Enhanced DBS paid

34 days leave (39 with bank holidays)

Job summary

Home Group Limited is seeking a Housing and Property Lead to focus on tenancy support, ensuring homes are safe and well maintained. You will manage tenancy and rent accounts, helping customers move to secure, long-term accommodation.

You will handle housing benefit claims, issue notices when needed, and prepare rooms for new clients, while travelling across Wymondham and Norwich areas. Shifts vary 8:00–16:00 and 12:00–20:00 with Saturday every two weeks.

Qualifications

• Experience in managing a housing caseload and landlord/housing management duties.
• Know-how of re-letting rooms or units and collecting rents.
• Ability to work on your own initiative and with external partners.

Responsibilities

• Ensure properties are safe and well maintained.
• Assist customers with housing benefit claims on rent accounts.
• Issue and sign warning letters/notices and attend court if needed.
• Prepare rooms for new customers and turn around vacant properties within timescales.
• Travel between properties in the Norwich area and Wymondham.

Skills

Housing management

Tenancy support

Job description

Job DescriptionAbout the role Pay £14.06per hour (£27,500per annum, pro rata) and great benefits including Health Cash Plan Home, a place where you belong This is a great opportunity to join our team. As our Housing and Property Lead, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!

What you'll do

Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies. Help our customers with housing benefit claims, making sure that these are received on their rent account. Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court. Getting rooms ready for the next customers who needs our help and for maximum
occupancy, you’ll turn around vacant or void rooms / bed spaces / properties within set timescales. Ensuring we are health and safety compliant and that maintenance standards are met.

Why join us

This is more than a job, its a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs top Great Places to Work! We cant offer a CoS for this role. You have Experience in managing a housing caseload and handle landlord and housing management duties Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. Able to take on a lead role within the team, offering guidance and support to your colleagues The ability to work on your own initiative, positively influencing people from all different backgrounds. A can do positive attitude, you’re proactive and well organised, and able to work on your initiative. Confident working collaboratively with
colleagues in other parts of the business as well as with external partners The practical bits Permanent, part time (22.5 hpw).You’ll work a mixture of 8:00am to 4:00pm and 12:00pm to 8:00pm shifts. Flexibility is required, as shifts may be worked on any day between Monday and Friday, with one Saturday worked every two weeks. Based at our service in Wymondham you’ll spend your time travelling around the properties predominantly in Wymondham, however it will include the Norwich area. You’ll work with customers who have experienced homelessness and have a variety of needs including but not limited to offending, physical/mental health and substance misuse. Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups, To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage! You’ll need an Enhanced DBS check done and we pay for that. Stronger together We do
our best work when were ourselves. That why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! Whats in it for you? 34 days leave, rising to 39 (including bank hols and a me day to use for whatever you fancy) 800+ discounts on shops, holidays, days out, tech and more Instant pay access with Stream Matching pension contribution (up to 7% and life insurance of 3x basic salary) Top 20 in the UK for Wellbeing Finally For reasonable adjustments email .

JBRP1_UKTJ