Housing Maintenance Scheduler & Customer Liaison

CMS - Recruitment; Havant; On-site; GBP 20,000 - 22,000; Full time

Benefits offered by this job

25 days holiday

8 bank holidays

Job summary

A leading housing maintenance contractor is seeking a Customer Service Adviser in Havant. This full-time position offers a salary of £20,000 to £22,000 per annum plus benefits. Key responsibilities include scheduling engineers for repairs, liaising with tenants, handling complaints, and general administration tasks. The ideal candidate will have experience in a similar role and strong communication skills. The role is temp to perm, Monday to Friday, providing 25 days holiday plus 8 bank holidays.

Qualifications

• Experience within a similar role is desirable.
• Strong communication skills necessary for liaising with tenants.

Responsibilities

• Scheduling engineers' appointments for repairs and maintenance.
• Liaising with tenants for updates or re-booking jobs.
• Handling any complaints and escalating when required.
• Other general administration tasks.

Skills

Scheduling appointments

Liaising with tenants

Handling complaints

Job description

A leading housing maintenance contractor is seeking a Customer Service Adviser in Havant. This full-time position offers a salary of £20,000 to £22,000 per annum plus benefits. Key responsibilities include scheduling engineers for repairs, liaising with tenants, handling complaints, and general administration tasks. The ideal candidate will have experience in a similar role and strong communication skills. The role is temp to perm, Monday to Friday, providing 25 days holiday plus 8 bank holidays.