Housing Grants & Case Support Officer

Colbern Limited; Shefford; Vor Ort; GBP 26.000 - 38.000; Vollzeit

Zusammenfassung

Colbern Limited is seeking an experienced Technical Support Officer – Housing to join our clients' housing services team. You will handle housing grants, financial assessments, case management and resident communications with care and accuracy.

The role requires strong organisational skills, attention to detail, and the ability to liaise with contractors, surveyors and other professionals while complying with policies and procurement procedures.

Qualifikationen

• Experience with Housing Grants and financial assessment.
• Ability to manage multiple cases and meet deadlines.
• Excellent verbal and written communication with residents.
• Knowledge of local authority housing systems and procurement processes.

Aufgaben

• Maintain accurate electronic case records and case files.
• Liaise with contractors, surveyors and occupational therapists.
• Prepare and process application forms, approvals and invoices.
• Explain grant-related information clearly to residents and stakeholders.

Kenntnisse

Housing Grants

Case Management

Customer Service

Property Knowledge

Organisational Skills

Jobbeschreibung

Colbern Limited is seeking an experienced Technical Support Officer – Housing to join our clients' housing services team. You will handle housing grants, financial assessments, case management and resident communications with care and accuracy.

The role requires strong organisational skills, attention to detail, and the ability to liaise with contractors, surveyors and other professionals while complying with policies and procurement procedures.