Housing Grants Liaison & Support Officer (Temporary)

Essential Employment; Bedford; On-site; GBP 20,000 - 29,000; Full time

Job summary

Essential Employment is recruiting a Technical Support Officer for a Bedford-based temporary role. The position pays £17.96 per hour PAYE, with duties including handling grant applications from enquiry to completion and serving as the first point of contact for residents accessing housing service provisions.

The successful candidate will work closely with Technical Officers and Contractors, managing a varied workload, ensuring progress is communicated, and preparing accurate financial

Qualifications

• Knowledge of Housing Grants legislation and welfare benefits system.
• Experience in handling a caseload of grant applications from enquiry to completion.
• Strong communication and organisational abilities.

Responsibilities

• Manage a busy caseload of grant applications from enquiry to completion.
• Provide high-quality customer service as first point of contact for residents.
• Liaise between residents, Technical Officers and Contractors; track progress and maintain records.
• Prepare financial documentation with accuracy and attention to detail.

Skills

Housing Grants legislation

Welfare benefits system

Customer service

Communication

Organisational skills

Financial awareness

Financial documentation

Job description

Essential Employment is recruiting a Technical Support Officer for a Bedford-based temporary role. The position pays £17.96 per hour PAYE, with duties including handling grant applications from enquiry to completion and serving as the first point of contact for residents accessing housing service provisions.

The successful candidate will work closely with Technical Officers and Contractors, managing a varied workload, ensuring progress is communicated, and preparing accurate financial