Technical Officer

TieTalent; Barnstaple; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local government body is seeking a motivated Technical Case Officer to join their Private Sector Housing Team. The role involves assessing grant eligibility for Disabled Facilities Grants and coordinating with contractors and clients. The ideal candidate has experience working with older people, strong communication skills, and knowledge of building construction. This position offers a rewarding opportunity to support diverse community needs.

Qualifications

• Have experience working with older people and people with disabilities.
• Ability to communicate clearly and appropriately with service users, families, and contractors.
• Ability to prioritize daily workload.
• Experience of completing financial assessments.
• Ability to assess applications against strict rules.
• Knowledge of building construction fundamentals.

Responsibilities

• Assess client grant eligibility in accordance with policy.
• Provide clients with information on grant eligibility.
• Obtain quotations for specified work.
• Award grants and coordinate with contractors.
• Liaise between client, contractor, occupational therapist, and landlords.
• Maintain client records on the case management system.
• Undertake inspections to ensure contractor compliance.
• Payment of invoices.

Skills

Experience of working with older people

Clear communication skills

Ability to prioritize daily workload

Financial assessment experience

Knowledge of building construction

Job description

Overview

We are looking for a motivated and enthusiastic officer to join our Private Sector Housing Team as a Technical Case Officer working within our Disabled Facilities Grants Team.

Disabled Facilities Grants are awarded under Part 1 of the Housing Grants, Construction and Regeneration Act 1996, to eligible people to enable them to remain living independently in their homes. Adaptations could include ramps, stairlifts, level access shower, kitchen and some complex extensions.

Responsibilities

• Assessing client grant eligibility, in accordance with policy which includes financial means testing
• Provide clients with information on grant eligibility and conditions of any grants issued
• Obtain quotations for specified work
• Award grants in accordance with policy and will direct & co-ordinate with contractors
• Ensure the registration and recovery of any local land charges in accordance with policy
• Key worker to liaise between client, contractor, occupational therapist and landlords
• Maintain client records on the services case management system
• Production of relevant information for statistical reports and case reviews
• Undertakes both interim and final inspections to ensure contractors compliance with specifications
• Payment of invoices

The ideal candidate would / Qualifications

• Have experience of working with older people and people with disabilities.
• Ability to communicate clearly and appropriately with service users, their families, Occupational Therapist, Landlords and contractors.
• Ability to prioritise daily workload
• Experience of completing financial assessments
• Ability of assessing applications against strict set of rules
• Knowledge of the fundamentals of building construction (plumbing, electrics)

Contact

If you wish to have an informal conversation regarding this opportunity, please contact:

Wendy Slate
Service Lead: Private Sector Housing
Tel: [phone]