Housing Grants Support Specialist

ESSENTIAL EMPLOYMENT LTD; Bedford; On-site; GBP 20,000 - 29,000; Full time

Job summary

ESSENTIAL EMPLOYMENT LTD is seeking a Technical Support Officer in Bedford on a temporary basis. The role involves managing grant applications from initial enquiry to completion, serving as the first contact for residents and providing high-quality customer service, with close coordination with Technical Officers and Contractors.

The successful candidate will have knowledge of Housing Grants legislation and welfare benefits, strong communication and organisational skills, and the ability to

Qualifications

• Basic knowledge of Housing Grants legislation and welfare benefits system.
• Experience handling grant applications from enquiry through to completion.
• Good financial awareness and experience preparing financial documentation.

Responsibilities

• Serve as first point of contact for residents accessing the service.
• Manage a busy caseload of grant applications from enquiry to completion.
• Liaise with Technical Officers and Contractors to coordinate activity and progress.

Skills

Customer service

Communication

Organisation

Financial awareness

Job description

ESSENTIAL EMPLOYMENT LTD is seeking a Technical Support Officer in Bedford on a temporary basis. The role involves managing grant applications from initial enquiry to completion, serving as the first contact for residents and providing high-quality customer service, with close coordination with Technical Officers and Contractors.

The successful candidate will have knowledge of Housing Grants legislation and welfare benefits, strong communication and organisational skills, and the ability to