Housing Advice Worker

Suffolk Jobs Direct; Ipswich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local charity is seeking a Housing Advice Worker to provide essential housing-related assistance to refugees and asylum seekers in Ipswich. The role focuses on ensuring clients access the necessary support to secure and maintain housing. Applicants must have an enhanced DBS check and be eligible to work in the UK. This permanent position requires 24 hours of work per week, offering a salary of £18,884 per annum. Potential candidates should demonstrate a commitment to supporting vulnerable communities.

Qualifications

• You must have an enhanced DBS check.
• Eligibility to work in the UK is required.

Responsibilities

• Provide housing-related advice and guidance to refugees and asylum seekers.
• Ensure clients receive appropriate help either directly or by signposting to agencies.
• Work proactively and reactively to ensure clients understand their housing options.

Job description

• Suffolk Refugee Support
• Address: 38 St Matthews Street, Ipswich IP1 3EP
• Salary: £18,884 per annum (£27,540 pro rata)
• Hours: 24 hours per week
• Contract: Permanent (subject to 3-month probation review)
• Reference: 0515

Suffolk Refugee Support are recruiting for a Housing Advice Worker to lead on their work providing refugees and asylum seekers in Suffolk with housing-related advice and guidance.

Suffolk Refugee Support aims to ensure that all asylum seekers and refugees in Suffolk can live integrated, fulfilled and contributing lives in their new communities. We provide a welcoming environment where clients can access help, advice, support, and practical services in order to be healthy and safe and begin to rebuild their lives.

The Housing Advice Worker will be responsible for providing the first point of assistance to clients presenting at our services with housing and other needs. They will ensure that all those accessing the services receive the appropriate help and assistance, either directly, via volunteers, or by signposting to other agencies. There is a requirement to work both proactively and reactively to ensure our clients understand their housing options and are able to secure and maintain appropriate housing.

You will be required to have an enhanced DBS check to be carried out upon commencement of employment. You must be eligible to work in the UK.

How to apply

For a recruitment pack, please see our website: www.suffolkrefugee.org.uk/current-vacancies , call 01473 400785, or email Marianne Walker at [e-mail]

Closing date: 12pm, 6 January 2026.

Interview date: week commencing 12 January 2026.

We reserve the right to close this vacancy early and interview at an earlier date if we receive sufficient applications for the role.

Charity no: 1078794