Housekeeping Supervisor - WildLand Loch Ness

HIJOBS; Inverness; On-site; GBP 30,000 - 35,000; Full time

Job summary

A hospitality company in Scotland is seeking a Housekeeping Supervisor to lead a dynamic team and ensure high-quality Guest Experiences. You will be responsible for organizing daily operations and ensuring that standards of service are met. The position offers a full-time, permanent role with competitive pay and generous benefits, including private medical insurance and gym membership. This role is based in a beautiful location by Loch Ness, providing a unique working environment.

Benefits

Private Medical Insurance

Health Cash Plan

Life Assurance

Income Protection Insurance

Critical Illness Insurance

Cycle to Work Scheme

Highlife Gym Membership

Online Clothing Discount

Qualifications

• Experience supervising a team in a hospitality environment.
• Strong leadership and teamwork skills.
• Knowledge of health and safety regulations.

Responsibilities

• Supervise the Housekeeping Team to ensure quality service.
• Align the team with company values and objectives.
• Identify opportunities for improving Guest Experience.

Skills

Team supervision

Leadership

Health & Safety knowledge

Guest Experience enhancement

Operational organization

Job description

Your role is to Supervise the Housekeeping Team to ensure the consistent delivery of the highest quality of Guest Experience. You will be responsible for organising the daily housekeeping operations effectively and efficiently. You will demonstrate our values and align with our Purpose, Vision, Brand, and the behaviours of One Wildland Team.

One Wild Team

“In nature, nothing stands alone. The whole supports the parts, and at the same time, the parts support the whole. And they do so effortlessly.”

The Role

Your role is to Supervise the Housekeeping Team to ensure the consistent delivery of the highest quality of Guest Experience. You will be responsible for organising the daily housekeeping operations effectively and efficiently. You and your Team will demonstrate our values and align with our Purpose, Vision and Brand, as well as the behaviours of One Wildland Team and One Wild Way.

Key Responsibilities

• Be a role model of WildLand Leadership and Team work.
• Supervise your Team to consistent high performance.
• Align you and your Team with our People Ethos and Health & Safety requirements.
• Supervise the delivery of a consistently high standard housekeeping service to all our properties.
• Partner with Front of House and Chef Team to enhance the overall guest experience.
• Identify opportunities to continuously improve the Guest Experience.
• Fulfil the Front of House function as part of a flexible and adaptable team where required.
• Participate in the WildLand management systems and processes which support a sustainable business.

Our Offer

This position is an exciting opportunity to join a dynamic and results driven team within a growing company. Alongside competitive pay and pension, we offer a range of benefits including:

• Private Medical Insurance
• Health Cash Plan
• Life Assurance
• Income Protection Insurance
• Critical Illness Insurance
• Cycle to Work Scheme
• Highlife Gym Membership (after qualifying period)
• Online Clothing Discount

Becoming part of WildLand is an opportunity to make an active and meaningful contribution to a beautiful part of Scotland. Come and make a difference with us.

Location

Aldourie Castle/ Dores Inn/ Clune farm on the beautiful shores of Loch Ness, Inverness-shire, Scotland

Hours

40 hours per week; permanent; full time