Housekeeping Supervisor

Signature Senior Lifestyle Limited; Reigate; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading senior living company in the UK is hiring a Hospitality Supervisor responsible for managing housekeeping services and ensuring high standards of cleanliness and safety. This role requires excellent knowledge of COSHH regulations and effective complaint handling skills. The position offers competitive pay at £14.10 per hour, full-time day shifts, extensive annual leave, and a range of employee benefits, including a workplace pension and free meals during shifts.

Benefits

Up to 30 days annual leave

Workplace pension

Free meals on shift

Life Assurance Scheme

‘Blue Light’ discount scheme

Refer A Friend Incentive

Ongoing career training

Employee Assistance Programme

Cycle to work scheme

Qualifications

• Excellent knowledge of COSHH regulations required.
• Experience in housekeeping services preferred.
• Ability to handle complaints effectively.

Responsibilities

• Oversee housekeeping services and staff training.
• Ensure high levels of cleanliness and safety.
• Deal with and report complaints promptly.

Skills

Knowledge of COSHH regulations

Attention to detail

Customer service skills

Job description

Your role at Signature

Our residents are our focus at Signature, and their comfort and safety are paramount. Your day-to-day activities will include the efficient and cost-effective running of all housekeeping services, carrying out equipment checks and preventive maintenance and providing a consistent high level of service through efficient staff and cleaning rotas.

Our residents will notice and appreciate attention to detail and a high standard of cleanliness builds confidence in our service delivery

Should there be complaints, you will deal with them promptly and directly, reporting them to the hospitality manager and making sure lessons are learnt for the future. You’ll need an excellent knowledge of the COSHH (Control of Substances Hazardous to Health) regulations and will make sure all staff are trained fully in this, making sure the home boasts the maximum levels of cleanliness, health and safety.

Internally, this role is called Hospitality Supervisor, if you are successful this will be your job title. You will be required to work across a range of departments including Housekeeping, Food & Beverage and Wellbeing & Lifestyle. Responsibilities will vary on each shift depending on which department you are supporting.

What Signature Offer

• From £14.10 per hour
• Shift times will fall between : 07 : 00-20 : 00. Alternate weekends required.
• Full time Day shifts available (
• Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
• Workplace pension
• Free meals on shift for staff working 6+ hours
• Life Assurance Scheme
• ‘Blue Light’ discount scheme eligible
• Refer A Friend Incentive £50 voucher and up to £1, cash bonus
• Staff recognition scheme – Purple Heart Award
• Ongoing career training and development
• Employee Assistance Programme, occupational health support and wellbeing services
• Plus cycle to work scheme, study support, long service awards and more

Transport Links

• Train - Reigatenearest train station
• Walking - 0.9 milesfrom nearest train station
• Driving - M25 from nearest motorway / bypass