Housekeeping Supervisor

Frasers Hospitality; Greater London; On-site; GBP 28,000 - 33,000; Full time

Job summary

A global hospitality leader is seeking a Housekeeping Supervisor in Greater London. The role entails supervising the cleaning of guest accommodations, ensuring high standards, and assisting in inventory management. Candidates should have relevant experience, attention to detail, and a passion for customer service. The position offers competitive pay and numerous employee benefits, including discounts and development opportunities. Additionally, the company promotes a commitment to sustainability and mental well-being among staff.

Benefits

Discounted staff rates

Fully funded apprenticeship programmes

High street discounts

Cycle to work scheme

Healthcare cash plans

Referral schemes

Uniform provision

Wellness campaigns

Instant access to pay via Wagestream

Employee assistance programme

Qualifications

• Proven experience as a Housekeeping Supervisor or similar role.
• Excellent attention to detail and time management skills.
• Passionate about customer service and teamwork.

Responsibilities

• Supervise the cleaning and servicing of allocated rooms.
• Assist with stock control and inventory checks.
• Ensure property standards have been met.

Skills

Attention to detail

Time management

Customer service

Teamwork

Leadership

Job description

Housekeeping Supervisor

£28,121.60 / 40 hours

Permanent position

Fraser Place Canary Wharf

Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.

Frasers Hospitality owns and operates 7 properties in the UK. Brands include Fraser Suites, Fraser Place and Fraser Residence, as well as Park International Hotel. These perfectly located properties can be found in London, Edinburgh and Glasgow providing guests with a comfortable and luxurious experience. Perfect for both business and leisure travellers, our accommodations are available for both short and long stays.

What you will be doing as a Housekeeping Supervisor

Are you a proactive member of the Housekeeping Department? Do you enjoy supporting team members in their role? As Housekeeping Supervisor, you will be responsible for the cleaning and servicing of all allocated rooms within the daily task rota in accordance with company standards with overall responsibility for the department. You will assist with stock control and inventory checks and be responsible for carrying out checks on the rooms which have been cleaned to ensure property standards have been met. You will be knowledgeable in the facilities the property offers to its guests. Working with the Management team in creating a positive work environment for not only the Housekeeping department but all team members.

You have proven experience in a similar role with excellent attention to detail and time management skills. You are an enthusiastic individual with a passion for customer service who will enjoy working as part of an amazing team who all share the same passion – to create memories that our guests will remember. If you have experience in but would like to build upon your leadership and team management skills this is a well-suited role for you, being the bridge between management and team members. Please note to be considered for this role you must be eligible to work in the UK.

What we’re looking for:

• You have proven experience in a similar role.
• Excellent attention to detail and time management skills.
• You are an enthusiastic individual with a passion for customer service.
• You enjoy working as part of a team who all share the same passion – to create memories that our guests will remember.
• You would like to build upon your leadership and team management skills.
• You must be eligible to work in the UK.

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In addition to competitive rates of pay we offer:

• Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1500 (just for getting your friends a job!).
• Uniforms are provided.
• We have Wellness & National Campaign Days which promotes and encourages different activities throughout the year.
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary.
• We are passionate about wellbeing and mental health, and we are working towards having fully qualified Mental Health First Aiders in each property.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy.
• We recycle, have removed single use plastics from our day-to-day operation, and are members of Green Tourism with all UK properties boasting Silver or Bronze accreditations. In the UK sustainability is a focus for everyone.
• We have moved to a chemical free cleaning system in our properties and an enzyme based eco-friendly system for our apartment kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Interested?? Click Apply Now

Frasers Hospitality is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.