Housekeeping Room Attendant

Exclusive Hotels; United Kingdom; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company in the United Kingdom seeks a Room Attendant to maintain luxurious hotel bedroom standards. Responsibilities include greeting guests, servicing rooms, and ensuring cleanliness per luxury standards. Ideal candidates should possess good communication skills and an eye for detail. Join a team dedicated to providing exceptional guest experiences and enjoy a comprehensive benefits package, including competitive salary and discounts across properties.

Benefits

Competitive salary

29 days holiday

50% discount on food and beverage

Free meals on duty

Free gym access

Cycle to work scheme

Qualifications

• Ability to work alone and as part of a team.
• High level of spoken English.

Responsibilities

• Maintaining luxury standards of cleanliness and service.
• Greeting guests encountered during the role.
• Servicing guest bedrooms according to luxury standards.
• Communicating with Housekeeping Supervisors.
• Reporting maintenance issues in guest bedrooms.
• Handling guest property left behind.
• Complying with Health and Safety requirements.
• Using cleaning chemicals as per COSHH guidelines.

Skills

Attention to detail

Good communication skills

Organizational skills

Physical fitness

Job description

In a Nutshell

Working as part of the wider Housekeeping team, the Room Attendant will be responsible for maintaining the cleanliness and presentation of the hotel bedrooms.

Package Description

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits including:

• Competitive salary, benefits and we pay above the Real Living Wage.
• 29 days holiday (increasing with length of service)
• We operate a discretionary service charge system.
• 50% Discount on food and beverage across all Exclusive properties
• Really big discounts of room nights across all Exclusive properties
• EAP provided by HospitalityAction
• HospitalityEssentials discount platform — giving you access to 1,000+ shopping discounts, cashback deals, and online exercise, wellbeing & finance guides
• Meals on duty provided for free
• Recognition and rewards scheme
• Access to our learning platform including great training and development programs.
• Free gym access + where available dedicated classes.
• B Corp accredited and commitment to improving our People, Product and Planet.
• Free downloads to newspapers, magazines and books
• Cycle to work scheme

Main Responsibilities

• Maintaining luxury standards of cleanliness and service at all times
• Greeting guests when met in the course of the role
• Servicing guest bedrooms to our luxury standards
• Constant communication with the Housekeeping Supervisors
• Reporting any maintenance work to be carried out in bedroom
• Appropriately dealing with guest property if left behind in guest rooms
• Comply with all Health and Safety requirements of the role
• Working with cleaning chemicals in line with COSHH guidelines

The Ideal Candidate

• Have a keen eye for detail
• Ability to work, understand and adhere to luxury standards
• Ability to work alone and as part of a team
• Good communication skills and a high level of spoken English
• Exceptional organisational skills
• Physical fitness

About The Company

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for:

• People with bags of character. Be yourself at work.
• People who like being around others, smiling and chatting because they enjoy people.
• Extra milers. Put your heart into it and go beyond the job description.
• Genuine willingness to help and serve guests.