Housekeeping Porter

The Hongkong and Shanghai Hotels, Limited; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury hotel in London is seeking a Housekeeping Porter to ensure the cleanliness of guest rooms and assist with various tasks to enhance guest comfort. The ideal candidate will have at least 1 year of experience in a luxury hotel setting, possess excellent time management skills, and be flexible with night shift duties. Join us to contribute to a high level of service in an elegant environment.

Qualifications

• Minimum of 1 year experience in housekeeping at a luxury hotel.
• Passion for quality luxury hotel service and hygiene standards.
• Willingness to work night shifts as per operational needs.

Responsibilities

• Maintain cleanliness of all guest rooms and associated areas.
• Assist with linen delivery and room service replenishment.
• Strip and prepare checkout rooms for turnover.

Skills

Time management

Organization

Adaptability

Positive attitude

Flexibility

Job description

Overview

The Peninsula London is delighted to announce that we are seeking a Housekeeping Porter that will work within the team and report to the supervisor and coordinator. This role is responsible for contributing to the cleanliness of the guest rooms, delivery of linen, and carrying out any requests to ensure the comfort of our guests and residents. The Peninsula London offers a high level of service within a luxurious and elegant setting that is appreciated more with the contribution of this position, ensuring the highest levels of hygiene and cleanliness throughout.

Key Accountabilities

• Report directly to the Supervisor (Coordinator) and is responsible for all guest and colleague requests and for the cleanliness of the all-guest rooms, guest floors, floor pantries, floor toilets, and storage rooms when needed.
• Liaise with the minibar/amenity team to ensure all rooms are serviced/replenished in a timely manner before completing each room. Assist in the delivery of fresh linen to pantries when required. Assist with an extra bed, and baby cot placement with standards and sequence of delivery.
• Assist in the removal of baby cots, extra beds, etc from departure rooms and their storage in a safe and convenient manner. Is well trained on stripping of checkout rooms during high occupancy for the early turnaround of checkout rooms.

General requirements

• Previous experience within the housekeeping department and cleanliness of guest rooms in a luxury hotel for a minimum of 1 year.
• Passion and appreciation of quality luxury hotel service and hygiene standards.
• Excellent time management and organization, highly adaptable, naturally positive.
• Flexibility and capability of working under pressure.
• This position requires the fulfilment of night shift duties based on the operational needs of the business. The ability and willingness to work during these hours is a necessary condition of employment.

We are delighted to receive your CV and will liaise with suitable candidates directly.