Housekeeping Manager

NHS; Newport; On-site; GBP 25,000 - 35,000; Full time

Job summary

An independent private hospital in Newport is looking for a Housekeeping Manager to oversee environmental services and cleaning operations. The role involves managing staff, developing cleaning schedules, and ensuring the highest standards of hygiene and compliance with hospital regulations. Candidates should have significant experience in housekeeping management, strong leadership abilities, and excellent customer service skills. Join a team focused on providing a safe and welcoming environment for all patients and staff.

Qualifications

• Minimum 5 years of supervisory/management experience.
• Experience managing a housekeeping or hygiene team.
• Knowledge of legal requirements for waste collection.

Responsibilities

• Oversee all environmental services and cleaning operations.
• Develop and manage cleaning schedules and staff.
• Ensure compliance with infection-control standards and hospital regulations.

Skills

Leadership

Customer service skills

Analytical skills

Knowledge of hygiene standards

Job description

The Housekeeping Manager oversees and coordinates all environmental services and cleaning operations within the hospital to ensure a safe, sanitary, and welcoming environment for patients, staff, and visitors.

Main duties of the job

This role includes managing housekeeping staff, developing cleaning schedules, enforcing infection‑control standards, monitoring supply inventory, and ensuring compliance with hospital regulations and accreditation requirements. The Housekeeping Manager collaborates closely with nursing, facilities, and infection prevention teams to support patient care through high‑quality cleanliness and hygiene practices. Strong leadership, attention to detail, and the ability to train and motivate staff are essential for success in this role.

About us

At St Josephs Hospital, we each play our part in creating a constructive and welcoming working environment where everyone is empowered to do their best work. We encourage our people to work together, driving excellence and improving patient outcomes. Our combination of the latest facilities and world‑class expertise give you the opportunity to enjoy a wide range of experiences to help grow your knowledge at our independent private hospital. Located just two miles north of the M4 in Newport, the hospital is easy to get to from Cardiff, Bristol, Monmouth, and Abergavenny.

Job responsibilities

Leadership and Management

Lead and manage the department, providing guidance and support to the staff and ensure a collaborative approach to working across areas. Foster a culture of openness and transparency, promoting individual and collective accountability and responsibility, innovation and excellence, continuous improvement and sharing learning and contributing to strategic planning and decision‑making. Responsible for supporting the Executive Team to deliver strategic and professional services for the hospital, playing a key role in supporting management and delivery and the service transformation agenda. Lead and Manage teams in accordance with the National Minimum Standards for Independent Health Care Services in Wales (HIW 2011).

Governance, Compliance and Quality

Provide robust evidence and assurance of governance and compliance, ensuring teams comply with HIW standards/national guidelines and ensure departments are inspection ready at all times.

Proactively work with internal and external stakeholders to secure improvements in governance.

Analytical and Judgement Skills

Be competent in analysing and interpreting complex information, facts and figures and situations to make informed decisions.

Exercise specialist knowledge across a range of managerial work procedures and practices by having current theoretical knowledge and practical experience.

Person Specification

Experience

• Minimum of 5 years experience at supervisor and/or management in an organisation with high standards
• Experience in managing a housekeeping/Cleaning/Hygiene team
• Mixed background with experience in both Health & Hospitality sectors
• Experience in setting and working to budgets
• Experience in practicalities and legalities of waste collection

Knowledge and Skills

• Adept at recognising and delivering on the requirements of patients & visitors
• Possess exemplary customer service skills
• Understand the nature and requirements of working in the private sector
• Be proficient in setting and managing hygiene and cleanliness standards above minimum requirements
• Experience in setting and working to budgets
• Experience in practicalities and legalities of waste collection

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.