Housekeeping Checker

Alton Towers Resort; Hempstalls; On-site; GBP 60,000 - 80,000; Full time

Job summary

A premier resort destination in the UK is seeking a Housekeeping Checker to ensure high cleanliness and guest presentation standards throughout the hotels. You will lead a team of Room Attendants, motivating them to deliver exceptional service and maintain pristine rooms. The role includes ongoing training and the chance to receive a variety of employee benefits including discounts and training opportunities. Compensation ranges from £11.00 to £12.70 per hour.

Benefits

20 free tickets to Merlin Attractions

40% discount on LEGO

25% discount on-site retail and dining

Access to extensive employee discounts

Ongoing training and development

Qualifications

• Passion for maintaining cleanliness and presentation standards.
• Ability to inspire and lead a team of Room Attendants.
• Experience in housekeeping or related roles is a plus.

Responsibilities

• Lead and manage housekeeping teams, ensuring high standards.
• Motivate team members for exceptional service delivery.
• Train Room Attendants to maintain consistent performance.
• Communicate regularly with team for goal alignment.

Skills

Leadership

Team motivation

Communication

Training and development

Job description

What you'll bring to the team

Join the Magic at Alton Towers Resort – We're Hiring Housekeeping Checkers!

Are you passionate about creating unforgettable guest experiences through spotless standards and team spirit? Alton Towers Resort is on the lookout for aHousekeeping Checker to help us keep the magic sparkling across our Hotels!

About the Role:

As a Housekeeping Checker, you'll be the go-to person for maintaining top-tier cleanliness and room standards throughout our Resort Hotels. You’ll lead, inspire, and support a team of Room Attendants, making sure every guest walks into a space that’s pristine, welcoming, and on-brand.

Your Key Responsibilities:

• Lead and manage housekeeping teams in your area, ensuring the highest standards of cleanliness and presentation.
• Motivate team members daily, encouraging a positive, can-do attitude to deliver exceptional service.
• Train and develop Room Attendants to ensure consistency in skills, standards, and performance.
• Communicate regularly with your team to align goals and maintain a cohesive, collaborative environment.

Benefits

• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel
• Ongoing training and development opportunities
• Plus, many more...

Pay Range

Compensation between GBP £11.00/Hr.-GBP £12.70/Hr.