Housekeeping Assistant

Serco; Belfast City District; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

20 days holiday + bank holidays

Up to 6% pension contribution

Internal courses and apprenticeships

Employee Assistance Programme

Job summary

Serco is seeking an Evening Housekeeper to support our Facilities Management team. You will help keep offices, meeting rooms, washrooms and communal areas clean and welcoming, ensuring spaces are safe and well-presented for staff and visitors.

Working 15 hours per week (4pm-7pm, Mon-Fri), you will dust, vacuum, mop and sanitise surfaces, with a focus on reliability, punctuality and attention to detail. A Basic Access NI check is required as part of the vetting process.

Qualifications

• Reliable, punctual and able to work independently.
• Strong attention to detail and commitment to high standards.
• Able to manage time effectively and complete tasks within scheduled hours.

Responsibilities

• Maintain high standards of cleanliness across offices, meeting rooms, washrooms and communal areas.
• Dust, vacuum, mop and clean surfaces in line with site cleaning schedules.
• Empty waste and recycling bins and replace liners as required.
• Clean and sanitise washrooms and replenish consumables.
• Maintain breakout areas, kitchens and employee facilities.
• Report maintenance issues, damage and health and safety concerns promptly.
• Undertake any other reasonable duties, within the scope of the role, as requested by management to meet operational and business needs.

Skills

Reliability

Attention to detail

Time management

Customer-focused

Job description

Location: Invest NI Belfast, BT2

Salary: £13.45 per hour plus excellent benefits

Schedule: Permanent, Part-time, 15 hours per week (4pm-7pm Monday to Friday)

Ready to impact a better future?

As a Housekeeping Assistant in our Facilities Management team, you’ll help maintain a clean, safe and professional workplace environment. Your work has purpose, supporting colleagues, clients and visitors by ensuring facilities are presented to a consistently high standard.

By creating welcoming and well-maintained spaces, you’ll have a positive impact on the everyday experience of everyone who uses the building. From meeting rooms and offices to communal areas and washrooms, your attention to detail will help create an environment where people can work comfortably, safely and effectively.

What You’ll Do As An Evening Housekeeper

• Maintain high standards of cleanliness across offices, meeting rooms, washrooms and communal areas.
• Dust, vacuum, mop and clean surfaces in line with site cleaning schedules.
• Empty waste and recycling bins and replace liners as required.
• Clean and sanitise washrooms and replenish consumables.
• Maintain breakout areas, kitchens and employee facilities.
• Report maintenance issues, damage and health and safety concerns promptly.
• Undertake any other reasonable duties, within the scope of the role, as requested by management to meet operational and business needs.

Does this sound like you?

• Reliable, punctual and able to work independently.
• Strong attention to detail and commitment to high standards.
• Able to manage time effectively and complete tasks within scheduled hours.
• Positive, professional and customer-focused approach.
• Previous cleaning experience in a commercial, office or facilities environment is desirable.

What We Offer

• 20 days’ holiday plus bank holidays (and the option to buy up to five additional leave days each year)
• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting And Checks

This role is subject to a Basic Access NI check and completion of an Occupational Health Questionnaire.

A Little Bit About Us

At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our Inclusive Recruitment Commitment

We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).