Housekeeper

Serco; City Of London; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

21 days' holiday (pro rata) plus bank

Pension scheme

Internal training courses and Apprent

Employee wellbeing programmes

Discounts at Serco leisure centres

Job summary

Serco Leisure at Bisham Abbey in Marlow is seeking a Housekeeper to maintain a clean, safe and welcoming environment for guests and visitors. You will clean across designated areas, prepare rooms to a high standard, and support deep cleaning when required.

Role offers flexible scheduling (PT-16h or FT-40h), weekends on a rota, with benefits including generous holiday, pension and extensive training opportunities, plus access to wellbeing and employee discounts.

Qualifications

• Experience in cleaning, housekeeping, hospitality, accommodation, or a similar environment.
• Reliable, motivated, adaptable, and able to work effectively as part of a team.
• Strong attention to detail and a commitment to maintaining high standards.
• Customer-focused with good communication and interpersonal skills
• Flexible approach to work, including weekend working on a rota basis.

Responsibilities

• Carry out cleaning duties across designated areas, including vacuuming, mopping, sweeping, dusting, polishing, and waste disposal.
• Maintain high standards of cleanliness in sports, conference, accommodation, and communal areas.
• Prepare rooms and facilities to a high standard for guests and visitors.
• Clean shower, changing, and bathroom areas in line with required standards.
• Support deep cleaning activities, including carpet cleaning, descaling, and window cleaning where required.
• Help maintain safe cleaning stores and support colleagues with other reasonable duties across the site.

Skills

Experience in cleaning/housekeeping

Teamwork

Attention to detail

Customer-focused

Flexible weekend work

Job description

Location: Bisham Abbey, Marlow, SL7 1RR

Salary: £12.71- £13.20 dependent on skills and experience

Schedule: Perm/PT-16 hours or FT 40 hours - flexible between Monday-Sunday depending on the needs of the business.

Ready to impact a better future?

As a Housekeeper in our Bisham Abbey team, you’ll help create a clean, safe, and welcoming environment for guests, visitors, and the local community. Your work has purpose, supporting high standards across the site and ensuring everyone enjoys a positive experience.

By maintaining excellent standards of cleanliness and presentation, you’ll make a positive impact on communities and help create an environment where people can enjoy sport, leisure, events, and accommodation facilities with confidence. Your attention to detail, care, and pride in your work will help us impact a better future.

What You’ll Do As a Housekeeper

• Carry out cleaning duties across designated areas, including vacuuming, mopping, sweeping, dusting, polishing, and waste disposal.
• Maintain high standards of cleanliness in sports, conference, accommodation, and communal areas.
• Prepare rooms and facilities to a high standard for guests and visitors.
• Clean shower, changing, and bathroom areas in line with required standards.
• Support deep cleaning activities, including carpet cleaning, descaling, and window cleaning where required.
• Help maintain safe cleaning stores and support colleagues with other reasonable duties across the site.

Does this sound like you?

• Experience working in cleaning, housekeeping, hospitality, accommodation, or a similar environment.
• Reliable, motivated, adaptable, and able to work effectively as part of a team.
• Strong attention to detail and a commitment to maintaining high standards.
• Customer-focused with good communication and interpersonal skills
• Flexible approach to work, including weekend working on a rota basis.

What We Offer

• 21 days' holiday (pro rata) plus bank holidays
• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Let’s impact a better future, together.

Serco Leisure is one of the UK's leading national operators of leisure centres, destination venues and elite sporting facilities, managing sites, services and recruitment on behalf of the Leisure Trust.

Our Inclusive Recruitment Commitment

We prioritise your skills and potential, and champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

Please note, for many of our roles, a DBS check will be required.