Housekeeper (HSA138)

Paymán Club; Hertford; On-site; GBP 10,000 - 40,000; Full time

Job summary

A hospitality company in Hertford seeks a dedicated Housekeeper to maintain properties to the highest standards. Responsibilities include thorough cleaning, basic housekeeping duties, and ensuring guest satisfaction. Ideal candidates will have a caring attitude and be reliable team players. Join a supportive environment where your efforts directly contribute to delightful guest experiences.

Qualifications

• Experience in housekeeping preferred.
• Ability to manage time and tasks effectively.
• Excellent communication skills.

Responsibilities

• Ensure all rooms are immaculate and ready for guests.
• Perform basic housekeeping duties including cleaning and restocking.
• Collaborate with the Property Manager and Maintenance Personnel.

Skills

High standard of personal hygiene

Able to work on own initiative

Reliable and trustworthy

Caring compassionate attitude

Job description

Mission for Housekeeper

To ensure that properties are maintained and presented to the highest standard possible. Guests entering a property should always feel like they are the first one to have ever stayed at the property.

Outcomes

• Ensure all rooms are immaculate, orderly, and fully furnished to accommodate guests’ comfort
• Provide basic housekeeping duties, including replacing linens, changing and arranging the towels, emptying and sanitising bins, restocking toiletries in an orderly manner, vacuuming, dusting, and rearranging the room after guests check out
• Clean rooms and public areas, including vacuuming, dusting, removing cobwebs, cleaning blinds and curtains (where necessary arrange washing and ironing), picking up larger objects off the floor, cleaning glass and windows, spot cleaning partition doors, electrical outlets, walls and sideboards, sweeping and mopping the floors, and cleaning toilets
• Clean communal areas as and when required, collaborate closely with Property Manager and Maintenance Personnel in doing so
• Use the cleaning app and send pictures of the cleanings
• To conduct a check‑out inspection
• To report any issue detected
• To accurately estimate cleaning hours – obtain required information from Property Management System
• To ensure supplies are available as necessary
• To transport dirty linens to correct areas to be cleaned and restock areas with clean linens
• To ensure gardens look fully tidy and clean at all times
• To ensure paved areas/slabs to be weed‑free at all time
• Send reports to OE upon request
• Communicate with the remote team on Discord
• Participate in weekly meetings

Competencies

• High standard of personal hygiene
• Able to work on own initiative as well as in a team, able to manage time and tasks
• Reliable, trustworthy
• Caring compassionate attitude
• Able to make responsible choices and decisions, and act in the guests and Company’s best interests

Recruitment Checks

• Authorisation to stay/work in the UK
• ID Card
• Proof of Address