Household Claims Specialist – Fully Funded CII Training

Red Dot Search UK Limited; Bolton; Presencial; GBP 24 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Pension

Cycle to work

On-site parking

Holiday buy/sell

Birthday off

Resumo da oferta

Red Dot Search UK Limited in Bolton (BL7) is seeking a Household Claims Handler. You will own household claims from first notification to settlement, handling policies, coordinating suppliers, and keeping customers informed throughout the process.

The role requires about 12 months of household/property claims experience, strong customer service skills on the phone, and a full driving licence. Standard hours are 35 per week, Mon–Fri, 9am–5pm, with benefits and professional qualifications

Qualificações

• Household/home/property claims experience with around 12 months.
• Validation, home emergency and desktop claims count too.
• Confidence on the phone and across several claims systems.
• GCSE English and Maths at C/4 or above.
• Full driving licence required; site not reachable by bus.

Responsabilidades

• Own household claims from first notification to settlement.
• Check policy cover and gather what's needed to move each claim forward.
• Appoint and manage the suppliers and trades who put things right.
• Keep customers updated clearly and honestly through every claim.
• Spot and refer potential fraud on home insurance claims.

Conhecimentos

Household claims

Phone support

Formação académica

GCSE English/Maths

Ferramentas

Claims systems

Descrição da oferta de emprego

Red Dot Search UK Limited in Bolton (BL7) is seeking a Household Claims Handler. You will own household claims from first notification to settlement, handling policies, coordinating suppliers, and keeping customers informed throughout the process.

The role requires about 12 months of household/property claims experience, strong customer service skills on the phone, and a full driving licence. Standard hours are 35 per week, Mon–Fri, 9am–5pm, with benefits and professional qualifications