Household Claims Specialist | Bolton | £28k + CII Training

Red Dot Search UK Limited; Bolton; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Fully funded CII qualifications

Free on-site parking

Contributory pension

Cycle to work scheme

Holiday buy/sell scheme and birthday/p

Job summary

Red Dot Search UK Limited is recruiting a Household Claims Handler for an FCA-regulated general insurance business on the edge of Bolton. You will manage a caseload from first notification to settlement, handling events such as escape of water, storm, accidental damage, theft, and buildings and contents.

The role requires 12 months of household/home/property claims experience, strong phone confidence, and GCSEs in English and Maths.

Qualifications

• Household, home or property claims experience (around 12 months) and related validation or desktop claims experience counts.
• Confidence on the phone and across multiple systems.
• GCSEs (or equivalent) in English and Maths (C/4 or above).

Responsibilities

• Manage a personal caseload of household claims from first notification to settlement (escape of water, storm, accidental damage, theft, buildings and contents).
• Check policy cover and gather information to progress each claim.
• Appoint and manage suppliers for the policyholder.
• Keep customers updated clearly and honestly throughout.
• Spot and refer potential fraud.

Skills

Household claims experience

Customer service

Phone confidence

System navigation

Education

GCSEs English & Maths

Job description

Red Dot Search UK Limited is recruiting a Household Claims Handler for an FCA-regulated general insurance business on the edge of Bolton. You will manage a caseload from first notification to settlement, handling events such as escape of water, storm, accidental damage, theft, and buildings and contents.

The role requires 12 months of household/home/property claims experience, strong phone confidence, and GCSEs in English and Maths.