Hotel Receptionist & Guest Experience Champion

Oli Aubrey-Thomas; Cheltenham; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Free Meals

Weekly pay

28 days holiday per year

20% discount in Young's Pubs

30% discount on overnight stays in our

Share Save Scheme

Company Pension Scheme

Job summary

No.38 The Park, a Town House Hotel in Cheltenham, is seeking a Receptionist to join our friendly team. You will deliver outstanding guest service with a welcoming, professional manner and support daily front-desk operations in a busy hospitality setting.

We offer training, progression opportunities, weekly pay, and a benefits package including free meals, generous holiday entitlement, and staff discounts. You will be part of a growing hotel team focused on memorable guest experiences.

Qualifications

• Experience delivering high standard customer service in a hospitality or similar environment.
• Active team player with strong communication and interpersonal skills.
• High standards with impeccable attention to detail.

Responsibilities

• Deliver exceptional customer service to guests at all times.
• Assist with driving sales and contributing to growth through guest engagement and team collaboration.

Skills

Customer service

Team player

Communication

Attention to detail

Job description

No.38 The Park, a Town House Hotel in Cheltenham, is seeking a Receptionist to join our friendly team. You will deliver outstanding guest service with a welcoming, professional manner and support daily front-desk operations in a busy hospitality setting.

We offer training, progression opportunities, weekly pay, and a benefits package including free meals, generous holiday entitlement, and staff discounts. You will be part of a growing hotel team focused on memorable guest experiences.