Receptionist

Oli Aubrey-Thomas; Cheltenham; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Free Meals

Weekly pay

28 days holiday per year

20% discount in Young's Pubs

30% discount on overnight stays in our

Share Save Scheme

Company Pension Scheme

Job summary

No.38 The Park, a Town House Hotel in Cheltenham, is seeking a Receptionist to join our friendly team. You will deliver outstanding guest service with a welcoming, professional manner and support daily front-desk operations in a busy hospitality setting.

We offer training, progression opportunities, weekly pay, and a benefits package including free meals, generous holiday entitlement, and staff discounts. You will be part of a growing hotel team focused on memorable guest experiences.

Qualifications

• Experience delivering high standard customer service in a hospitality or similar environment.
• Active team player with strong communication and interpersonal skills.
• High standards with impeccable attention to detail.

Responsibilities

• Deliver exceptional customer service to guests at all times.
• Assist with driving sales and contributing to growth through guest engagement and team collaboration.

Skills

Customer service

Team player

Communication

Attention to detail

Job description

Receptionist

Nestled in a leafy corner of Pittville lies No.38 The Park. Our Beautiful Town House Hotel is one of the best places to stay in and around Cheltenham and the Cotswolds. We are a fun team that loves to put our guests and great hospitality first. Amazing Bedrooms, beautiful food and an experience to remember are what we do best. Day off on your birthday, summer and Christmas parties are a must. Great training and loads of room for progression. Come and join the best hotel team in town.

What We Offer Our Receptionists

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Receptionist:

As the successful Receptionist you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You will have experience working in a similar environment, be an active team player with excellent communication skills and have very high standards and an impeccable eye for detail.

You will have a pro-active approach to driving sales and delivering growth through engagement with our customers and team and demonstrate great planning and organisational skills to maintain effective controls and ensure the financial credit and administration procedures are applied at all times.