Receptionist

No.38 The Park; Cheltenham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free meals

Weekly pay

28 days holiday per year

Discounts in Young's Pubs and on stays

Share Save Scheme

Company Pension Scheme

Job summary

No.38 The Park in Cheltenham is seeking a friendly receptionist to join our town house hotel team. You will deliver exceptional guest service, support daily operations and contribute to a memorable guest experience.

We offer training and development, career progression, and a benefits package including discounts, pension, and regular pay cycles. A positive, proactive attitude and strong communication are essential to succeed in this role.

Qualifications

• Passion for delivering exceptional customer service.
• Friendly, outgoing personality and team spirit.
• Experience in a similar environment.
• Excellent communication and high standards of work.

Responsibilities

• Drive sales and growth through guest engagement.
• Maintain planning and organisational controls.
• Ensure financial, credit and administration procedures are applied.

Skills

Customer service

Team player

Communication skills

Attention to detail

Sales drive

Job description

Receptionist

Nestled in a leafy corner of Pittville lies No.38 The Park. Our Beautiful Town House Hotel is one of the best places to stay in and around Cheltenham and the Cotswolds. We are a fun team that loves to put our guests and great hospitality first. Amazing Bedrooms, beautiful food and an experience to remember are what we do best. Day off on your birthday, summer and Christmas parties are a must. Great training and loads of room for progression. Come and join the best hotel team in town.

What We Offer Our Receptionists

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
  
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
  
• Company Pension Scheme

What we look for in aReceptionist:

As the successful Receptionist you will have a passion todeliver exceptional customer service every time, with a friendly outgoingpersonality and desire to work as part of a team. You willhave experience working in a similar environment, be an active team player withexcellent communication skillsand have very high standards and an impeccable eye for detail.

You will have a pro-active approach to driving sales and deliveringgrowth through engagement with our customers and team and demonstrate greatplanning and organisational skills to maintain effective controls and ensure the financial credit and administrationprocedures are applied at all times.