Hotel Guest Experience Associate

No.38 The Park; Cheltenham; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Free Meals

Weekly pay

28 days holiday per year

20% discount in Young’s pubs

30% discount on overnight stays in our

Pubs with Rooms

Share Save Scheme

Company Pension Scheme

Career Pathway

Job summary

No.38 The Park in Cheltenham is seeking a Team Member to join our town house hotel team. You’ll help deliver memorable guest experiences with a friendly smile and a proactive, team-first attitude. We offer strong training and clear progression paths as part of our hospitality-focused culture.

Our benefits include meals on shift, weekly pay, generous holiday allowance, and staff discounts across our pubs and rooms, along with a company pension and share save scheme to reward long-term commitment.

Qualifications

• Passion to deliver exceptional customer service.
• Friendly outgoing personality.
• Desire to work as part of a team and be open to training.

Responsibilities

• Deliver excellent customer service to guests.
• Work as part of a team to ensure a smooth guest experience.
• Participate in training and development opportunities.

Skills

Customer service

Team player

Friendly attitude

Willing to learn

Job description

No.38 The Park in Cheltenham is seeking a Team Member to join our town house hotel team. You’ll help deliver memorable guest experiences with a friendly smile and a proactive, team-first attitude. We offer strong training and clear progression paths as part of our hospitality-focused culture.

Our benefits include meals on shift, weekly pay, generous holiday allowance, and staff discounts across our pubs and rooms, along with a company pension and share save scheme to reward long-term commitment.