Guest Experience Host | Front Desk & Sales Growth

No.38 The Park; Cheltenham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free meals

Weekly pay

28 days holiday per year

Discounts in Young's Pubs and on stays

Share Save Scheme

Company Pension Scheme

Job summary

No.38 The Park in Cheltenham is seeking a friendly receptionist to join our town house hotel team. You will deliver exceptional guest service, support daily operations and contribute to a memorable guest experience.

We offer training and development, career progression, and a benefits package including discounts, pension, and regular pay cycles. A positive, proactive attitude and strong communication are essential to succeed in this role.

Qualifications

• Passion for delivering exceptional customer service.
• Friendly, outgoing personality and team spirit.
• Experience in a similar environment.
• Excellent communication and high standards of work.

Responsibilities

• Drive sales and growth through guest engagement.
• Maintain planning and organisational controls.
• Ensure financial, credit and administration procedures are applied.

Skills

Customer service

Team player

Communication skills

Attention to detail

Sales drive

Job description

No.38 The Park in Cheltenham is seeking a friendly receptionist to join our town house hotel team. You will deliver exceptional guest service, support daily operations and contribute to a memorable guest experience.

We offer training and development, career progression, and a benefits package including discounts, pension, and regular pay cycles. A positive, proactive attitude and strong communication are essential to succeed in this role.