Hotel Operations Manager — Inspire Teams & Delight Guests

Atlas Hotels Ltd; Southampton; On-site; GBP 42,000; Full time

Job summary

A hospitality company in Southampton is seeking a Hotel Manager to lead operations at the Holiday Inn Express. The ideal candidate will have experience in hotel management, focusing on team engagement and guest satisfaction. Responsibilities include managing team performance, ensuring excellent guest experiences, and maintaining hotel standards. This position offers benefits such as discounted hotel stays and health plans. A great opportunity to further your career in hospitality.

Benefits

Discounted hotel stays

Employee referral programme

Health Plan

Qualifications

• Experience leading a team in a fast-paced service environment.
• Manage costs in line with objectives and KPIs.
• Coaching team members to reach their full potential.

Responsibilities

• Manage hotel team performance, development, and retention.
• Ensure every guest has a great experience.
• Nurture a learning culture within the hotel.

Skills

Leadership skills

Engaging style

Employee engagement skills

Emotional intelligence

Effective communication

Organisational skills

Customer service skills

Drive for Continuous Improvement

Job description

A hospitality company in Southampton is seeking a Hotel Manager to lead operations at the Holiday Inn Express. The ideal candidate will have experience in hotel management, focusing on team engagement and guest satisfaction. Responsibilities include managing team performance, ensuring excellent guest experiences, and maintaining hotel standards. This position offers benefits such as discounted hotel stays and health plans. A great opportunity to further your career in hospitality.