Hotel Night Manager

Motel One; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Motel One in London is seeking a dedicated Night Auditor to lead the Front Office during the night shift, ensuring smooth operations and guest satisfaction.

You will balance daily takings, prepare breakfast, look after guests in the bar, and work with colleagues across departments in our multicultural team. A hospitality apprenticeship and English proficiency are preferred, with a knack for service and team leadership.

Qualifications

• Apprenticeship in hotel trade and/or two years of Night Auditor experience.
• Enjoy developing employees and ideally have some management experience.
• Excellent sense of quality and service with hosting skills and passion for the hotel industry.
• Be open and communicative with a solid command of English.
• Be a team player and willing to provide cross-departmental support.
• Have previous Opera Cloud experience.

Responsibilities

• Responsibility for the seamless operation of the hotel during the night shift.
• Preparing daily closing balances and securing daily takings.
• Looking after guests in the bar.
• Preparing for breakfast.
• Gaining interdepartmental insights into new areas of activity by working in multicultural teams.

Skills

Hosting skills

Customer service

Team player

Communication

English proficiency

Education

Apprenticeship in hotel trade

Two years Night Auditor experience

Tools

Opera Cloud

Job description

Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees.

We create a home away from home for our guests with our shared passion for modern design and high-quality service. Our more than 95 hotels in 13 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price.

As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and develop Motel One with us.

Job Description

Your focus: the well-being of guests and employees. You will coordinate and manage our Front Office team in cooperation with the Department Manager and specifically assist our early risers and night owls together with your team. Your duties will also include the following:

• Responsibility for the seamless operation of the hotel during the night shift
• Preparing daily closing balances and securing daily takings
• Looking after guests in the bar
• Preparing for breakfast
• Gaining interdepartmental insights into new areas of activity by working in our multicultural teams

Qualifications

Whether you are a hotel professional or changing careers – you will fit in here! Because personality and hosting skills are our priority. You will also:

• Have completed an apprenticeship in the hotel trade and/or ideally have two years of professional Night Auditor experience in the hotel/catering industry or other sectors
• Enjoy developing employees – and ideally have some management experience
• Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
• Be open and communicative and have a solid command of English
• Be a team player and willing to provide assistance across departments – we achieve our results together
• Have previous Opera Cloud experience