Night Manager

Motel One London-Tower Hill; City Of London; On-site; GBP 17,000 - 28,000; Full time

Job summary

Motel One Group is seeking a Night Auditor to coordinate and manage the hotel’s night operations with the Department Manager. You will support early risers and night owls alongside your team, ensuring guest satisfaction and smooth nightly processes.

Qualifications include two years of Night Auditor experience in hospitality or related sectors, strong hosting skills, excellent English, and a collaborative, service-focused mindset. This role is on-site and integral to our hotel operations.

Qualifications

• Experience of Night Auditor duties and night operations.
• Strong hosting and guest service skills.
• Fluent English communication and open, team-oriented attitude.

Responsibilities

• Seamless operation of the hotel during the night shift.
• Prepare daily closing balances and secure daily takings.
• Look after guests in our bar and lounge.
• Prepare breakfast setup for the first guests of the day.

Skills

Night shift operations

Guest service

Teamwork

Communication

English language

Tools

Opera Cloud

Job description

Our heart beats turquoise.Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees.We create a home away from home for our guests with our shared passion for modern design and high-quality service. Our more than 95 hotels in 13 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price.As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and develop Motel One with us.

Your focus: the well-being of guests and employees.

You will coordinate and manage our night operations in cooperation with the Department Manager and specifically assist our early risers and night owls together with your team.

Your duties will also include the following:

• Responsibility for the seamless operation of the hotel during the night shift
• Preparing daily closing balances and securing daily takings
• Looking after guests in our bar and lounge
• Preparing breakfast setup ready for our first guests of the day

Whether you are a hotel professional – you will fit in here! Because personality and hosting skills are our priority.

You will also:

• Have experience and expertise with Opera Cloud
• Have ideally have two years of professional Night Auditor experience in the hotel/catering industry or other sectors
• Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
• Be open and communicative and have a solid command of English
• Be a team player and willing to provide assistance across departments – we achieve our results together