Night Audit

Motel One Group; City of Edinburgh; On-site; GBP 20,000 - 28,000; Full time

Job summary

Motel One Group in Edinburgh is seeking a front desk professional to welcome guests, check in and support throughout their stay. You will work across shifts to ensure smooth service and guest satisfaction. Key tasks include handling bookings, performing nightly audit, processing payments, and coordinating with bar and restaurant teams.

Fluent English and a friendly, team-oriented approach are essential. Experience in hospitality is valued; training provided; opportunities for development in a

Qualifications

• Apprenticeship in hotel trade or experience in hotel/catering
• Excellent sense of quality and service, hosting skills
• Fluent English
• Team player and willingness to assist across departments

Responsibilities

• Prepare daily closing balances
• Deliver great customer service
• Cash transactions and cashing up
• Processing booking requests
• Night Audit
• Preparing for breakfast
• Building security checks
• Assisting with bar service

Skills

Customer service

English proficiency

Team player

Hospitality experience

Education

Apprenticeship in hotel trade

Job description

Our heart beats turquoise.

Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees.

Company Description

Our heart beats turquoise.

Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees.

We create a home away from home for our guests with our shared passion for modern design and high-quality service. Our more than 100 hotels in 13 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price. As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and develop Motel One with us.

Job Description

Looking after our guests in a professional manner at the front desk is extremely important at all times - from a warm welcome at check-in until their departure, your job will be to assist our early risers and night owls. Your duties will also include the following:

• Preparing daily closing balances
• Deliver great customer service
• Cash transactions and cashing up
• Processing booking requests
• Night Audit
• Preparing for breakfast
• Building security checks
• Assisting with bar service

Qualifications

Whether you are a hotel professional or changing careers – you will fit in here! Because personality and hosting skills are our priority. You will also:

• Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
• Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
• Be open, communicative and confident and have a solid command of English
• Be a team player and willing to provide assistance across departments - we achieve our results together