Hotel Night Manager

Motel One Group; Greater London; On-site; GBP 22,000 - 30,000; Full time

Job summary

Motel One Group in London is seeking a Night Auditor to coordinate and manage our Front Office team during the night shift. You will ensure smooth hotel operations, assist early risers and night owls with your team, and work closely with other departments.

The ideal candidate has completed a hotel apprenticeship and has 2+ years of Night Auditor experience, strong hosting skills, and excellent English. Opera Cloud experience is a plus, and teamwork is essential.

Qualifications

• Completed an apprenticeship in the hotel trade.
• Ideally two years of professional Night Auditor experience.
• Willing to develop employees and, ideally, have some management experience.
• Excellent sense of quality and service with hosting skills and a passion for the hotel industry.
• Be open and communicative with a solid command of English.
• Be a team player and willing to assist across departments.
• Have previous Opera Cloud experience.

Responsibilities

• Oversee the seamless operation of the hotel during the night shift.
• Prepare daily closing balances and secure daily takings.
• Look after guests in the bar.
• Prepare for breakfast.
• Collaborate across departments in multicultural teams.

Skills

Night audit

Team development

Guest service

Open and communicative

English proficiency

Education

Hotel industry apprenticeship

Tools

Opera Cloud

Job description

Our heart beats turquoise.

Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees.

Company Description

Our heart beats turquoise.

Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees.

We create a home away from home for our guests with our shared passion for modern design and high-quality service. Our more than 95 hotels in 13 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price.

As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and develop Motel One with us.

Job Description

Your focus: the well-being of guests and employees. You will coordinate and manage our Front Office team in cooperation with the Department Manager and specifically assist our early risers and night owls together with your team. Your duties will also include the following:

• Responsibility for the seamless operation of the hotel during the night shift
• Preparing daily closing balances and securing daily takings
• Looking after guests in the bar
• Preparing for breakfast
• Gaining interdepartmental insights into new areas of activity by working in our multicultural teams

Qualifications

Whether you are a hotel professional or changing careers – you will fit in here! Because personality and hosting skills are our priority. You will also:

• Have completed an apprenticeship in the hotel trade and/or ideally have two years of professional Night Auditor experience in the hotel/catering industry or other sectors
• Enjoy developing employees – and ideally have some management experience
• Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
• Be open and communicative and have a solid command of English
• Be a team player and willing to provide assistance across departments – we achieve our results together
• Have previous Opera Cloud experience