Night Manager

Motel One; Greater London; On-site; GBP 23,000 - 29,000; Full time

Job summary

Motel One Group in Greater London is seeking an attentive Night Auditor to coordinate overnight operations and ensure a secure, welcoming environment for guests. You will lead the night team, manage balance closures, and support guests in the bar and lounge to start the day well.

Join our team to uphold high service standards, work closely with the Department Manager, and prepare breakfast setup for the first guests of the day with a focus on hospitality in a busy urban hotel.

Qualifications

• Night audit experience is preferred, ideally in hotel/catering or related sectors.
• Strong hosting and service mindset with emphasis on quality.
• Team player with good communication across departments, especially overnight staff.

Responsibilities

• Oversee overnight hotel operations to ensure smooth service.
• Prepare daily closing balances and secure daily takings.
• Look after guests in the bar and lounge.
• Prepare breakfast setup for the first guests of the day.

Skills

Night audit experience

Customer service

English fluency

Tools

Opera Cloud

Job description

Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees.

We create a home away from home for our guests with our shared passion for modern design and high-quality service. Our more than 95 hotels in 13 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price.

As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and develop Motel One with us.

Job Description

Your focus: the well-being of guests and employees. You will coordinate and manage our night operations in cooperation with the Department Manager and specifically assist our early risers and night owls together with your team. Your duties will also include the following:

• Responsibility for the seamless operation of the hotel during the night shift
• Preparing daily closing balances and securing daily takings
• Looking after guests in our bar and lounge
• Preparing breakfast setup ready for our first guests of the day

Qualifications

Whether you are a hotel professional – you will fit in here! Because personality and hosting skills are our priority. You will also:

• Have experience and expertise with Opera Cloud
• Haveideally have two years of professional Night Auditor experience in the hotel/catering industry or other sectors
• Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
• Be open and communicative and have a solid command of English
• Be a team player and willing to provide assistance across departments – we achieve our results together