Hotel Night Auditor

Motel One; Greater London; On-site; GBP 21,000 - 28,000; Full time

Job summary

Motel One London is looking for a front desk professional who welcomes guests warmly and supports them throughout their stay. You will handle check-ins, check-outs, and guest inquiries with a smile, ensuring smooth operations across departments.

On the job, you will prepare daily closing balances, process bookings, assist with breakfast service, and maintain high service standards. Good English, openness, and teamwork are essential in our busy hotel environment.

Qualifications

• Completed apprenticeship in the hotel trade or hospitality experience.
• Excellent sense of quality and service with hosting skills.
• Fluent English, open, communicative and a team player.

Responsibilities

• Prepare daily closing balances.
• Handle cash transactions and cashing up.
• Process booking requests.
• Prepare for breakfast.

Skills

Guest services

Teamwork

English

Communication

Hospitality

Education

Hotel apprenticeship

Hospitality experience

Tools

Opera Cloud

Job description

Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees.

We create a home away from home for our guests with our shared passion for modern design and high-quality service. Our more than 95 hotels in 13 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price.

As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and develop Motel One with us.

Job Description

Looking after our guests in a professional manner at the front desk is extremely important at all times - from a warm welcome at check-in until their departure, your job will be to assist our early risers and night owls. Your duties will also include the following:

• Preparing daily closing balances
• Cash transactions and cashing up
• Processing booking requests
• Preparing for breakfast

Qualifications

Whether you are a hotel professional or changing careers - you will fit in here! Because personality and hosting skills are our priority. You will also:

• Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
• Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
• Be open, communicative and confident and have a solid command of English
• Be a team player and willing to provide assistance across departments - we achieve our results together
• Have previous experience with Opera Cloud