Night Manager

Motel One London-Tower Hill; England; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Bonus program

International career opportunities

Staff discounts

Onboarding & annual trainings

Team celebrations

Job summary

Motel One London-Tower Hill is seeking a Night Manager to oversee the hotel during night hours, ensuring guest and staff well-being. You will coordinate night operations with the Department Manager and support both night owls and early risers with your team.

Your duties include maintaining night-shift smoothness, preparing daily closing balances, tending the bar/lounge guests, and setting up breakfast for the first visitors of the day.

Qualifications

• Personality and hosting skills prioritized.
• Experience and expertise with Opera Cloud.
• Two years of professional Night Auditor experience preferred.
• Strong sense of quality, service and hosting.

Responsibilities

• Seamless operation of the hotel during the night shift.
• Coordinate with Department Manager to manage night operations.
• Assist early risers and night owls with the team.
• Prepare breakfast setup for the first guests of the day.

Skills

Customer service

English proficiency

Team player

Tools

Opera Cloud

Job description

Night Manager

Job Description

Your focus: the well-being of guests and employees. You will coordinate and manage our night operations in cooperation with the Department Manager and specifically assist our early risers and night owls together with your team. Your duties will also include the following:

• Responsibility for the seamless operation of the hotel during the night shift
• Preparing daily closing balances and securing daily takings
• Looking after guests in our bar and lounge
• Preparing breakfast setup ready for our first guests of the day

Benefits:

• Bonus program: The better the guests rate their stay, the higher the bonus!
• Make an international career: Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings.
• Staff discounts: Benefit from attractive staff rates in all of our hotels throughout Europe and the USA.
• Develop personally and professionally: With an extensive onboarding, annual trainings and coaching at our One University, you will hit the ground running.
• Celebrate together: Whether it's a summer party, holiday party or our annual international soccer tournament - we celebrate successes together with the team.

Qualifications

Whether you are a hotel professional – you will fit in here! Because personality and hosting skills are our priority. You will also:

• Have experience and expertise with Opera Cloud
• Have ideally have two years of professional Night Auditor experience in the hotel/catering industry or other sectors
• Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
• Be open and communicative and have a solid command of English
• Be a team player and willing to provide assistance across departments – we achieve our results together