Hotel Front Desk Night Auditor

WizeHire, Inc; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel chain is seeking a night auditor to join their team in Westminster. The ideal candidate should possess excellent customer service skills and a keen attention to detail. Responsibilities include processing reservations, verifying financial records, and providing exceptional service to guests. While previous hotel experience is preferred, it's not required. This position offers flexible overnight shifts and an opportunity to grow within the hospitality industry.

Qualifications

• Must have excellent customer service and communication skills.
• Knowledge of PEP is helpful for this role.
• Flexibility to work overnight shifts is required.

Responsibilities

• Respond to inquiries and process check-ins and reservations.
• Prepare and distribute financial reports to management.
• Verify and audit all financial records including room charges.

Skills

Customer service skills

Attention to financial details

Communication skills

Computer proficiency

Education

High school diploma or equivalent

Some college coursework

Tools

Accounting software

Reservation software

Job description

DoubleTree by Hilton Hotel Denver - Westminster • Westminster , CO , US

Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Process additional administrative, bookkeeping. and accounting procedures as required
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Provide exceptional service to all hotel guests during their stay
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages

Qualifications

• Knowledge of PEP is helpful
• Overnight shift; requires flexible hours
• Must be computer proficient; experience with accounting or reservation software is a bonus
• Diploma or equivalent from high school is required; some college is desired
• Excellent customer service and communication skills are required
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required

Compensation

$19 - $23 hourly

About DoubleTree by Hilton Hotel Denver - Westminster

Located in Westminster, just off US-36, we offer easy access to downtown Denver and Boulder. Rocky Mountain Airport and Denver International Airport are in close proximity to the hotel. The hotel has superb guest rooms and suites with modern decor and comfortable furnishings, including amenities such as complimentary WiFi and breathtaking views of the Rocky Mountains.